Strategic Legal Client Advisor

Expert Institute; Seattle (WA); Remote; USD 55,000 - 75,000; Full time

Job summary

Expert Institute is seeking a Client Advisor on the managed billing team to serve as the crucial link between the firm and attorney-clients, influencing case outcomes through expert witness selection and strategic consulting. This role blends legal analysis, client service, and project management in a fast-paced, tech-driven environment.

You will manage end-to-end client engagements, drive timely deliverables, and build strong relationships with attorneys while translating complex needs into

Qualifications

• Bachelor of Science or Bachelor of Arts.
• 1-3 years of client or customer service experience.
• Exceptional attention to detail and commitment to accuracy.
• Strong analytical and critical thinking abilities.
• Outstanding written and verbal communication skills.
• Proven ability to meet deadlines and manage multiple priorities.
• Ability to work independently in a fast-paced environment.
• Experience in legal, research, or professional services industries preferred but not required.

Responsibilities

• Lead comprehensive case intake conversations with attorneys.
• Analyze case theories and develop targeted expert witness search strategies.
• Translate complex legal needs into actionable research parameters.
• Oversee end-to-end client engagements.
• Ensure timely delivery and high-quality deliverables.
• Build and maintain relationships with attorney clients.
• Present findings and recommendations to key stakeholders.
• Proactively identify and resolve potential challenges.
• Serve as a trusted advisor throughout the litigation process.

Skills

Client service

Analytical thinking

Critical thinking

Written communication

Verbal communication

Time management

Independent work

Attention to detail

Research skills

Education

Bachelor of Science or Bachelor of Arts

Job description

Expert Institute is seeking a Client Advisor on the managed billing team to serve as the crucial link between the firm and attorney-clients, influencing case outcomes through expert witness selection and strategic consulting. This role blends legal analysis, client service, and project management in a fast-paced, tech-driven environment.

You will manage end-to-end client engagements, drive timely deliverables, and build strong relationships with attorneys while translating complex needs into