Legal Client Advisor - Remote PST

The Expert Institute Group; Seattle (WA); Remote; USD 60,000 - 90,000; Full time

Job summary

Expert Institute is seeking a Legal Client Advisor in a remote PST role to support attorney-clients with strategic research and expert witness selection. You will drive case intake discussions, translate legal needs into actionable research parameters, and manage end-to-end engagements to deliver high-quality results.

Ideal candidates have 1–3 years in client service, exceptional communication, and a proven ability to meet deadlines in a fast-paced environment. New grads encouraged to apply.

Qualifications

• Bachelor’s degree required.
• 1–3 years of client or customer service experience.
• Strong attention to detail and accuracy.
• Excellent written and verbal communication skills.
• Ability to work independently in a fast-paced environment.
• Proven ability to meet deadlines and manage multiple priorities.

Responsibilities

• Lead comprehensive case intake conversations with attorneys and translate legal needs into research parameters.
• Oversee end-to-end client engagements ensuring timely, high-quality deliverables.
• Build and maintain strong relationships with attorney clients and present findings to stakeholders.

Skills

Client service

Analytical thinking

Written & verbal communication

Time management

Detail orientation

Education

Bachelor of Science

Bachelor of Arts

Job description

# Legal Client Advisor - Remote PSTApply* Seattle* Full-time* General Business## Company Description**\\* MUST BE LOCATED in PST time zone****New grads encouraged to apply!**Expert Institute is the nation's leading expert consulting and insights platform, helping plaintiff firms win more cases and increase their profitability. Established in 2010, Expert Institute has supported over 5,000 firms nationwide across all areas of practice.We connect litigators with top industry experts, innovative litigation research, physician consultations, and comprehensive due diligence — all delivered through our SaaS platform, Expert iQ. Leveraging proprietary data and analytics, we give plaintiff firms a winning edge.## Job DescriptionAs a Client Advisor on the managed billing team, you'll be a crucial link between Expert Institute and our attorney-clients, directly impacting case outcomes through expert witness selection and strategic consulting. This role combines legal analysis, client service, and project management in a fast-paced, technology-driven environment. **Key Responsibilities****Strategic Client Partnership*** Lead comprehensive case intake conversations with attorneys* Analyze case theories and develop targeted expert witness search strategies* Translate complex legal needs into actionable research parameters**Project Management*** Oversee end-to-end client engagements* Ensure timely delivery and exceptional quality of all deliverables**Relationship Management*** Build and maintain strong relationships with attorney clients* Present findings and recommendations to key stakeholders* Proactively identify and resolve potential challenges* Serve as a trusted advisor throughout the litigation process## Qualifications* Bachelor of Science or Bachelor of Arts* 1-3 years of client or customer service experience* Exceptional attention to detail and commitment to accuracy* Strong analytical and critical thinking abilities* Demonstrated ability to work independently in a fast-paced environment* Outstanding written and verbal communication skills* Proven track record of meeting deadlines and managing multiple priorities* Natural problem-solver with a creative approach to challenges* Previous experience in legal, research, or professional services industries preferred but not required## Additional InformationAll your information will be kept confidential according to EEO guidelines.