Strategic Relationship Manager – Higher Ed Growth (Remote)

HarperCollins Publishers

United States

Remote

USD 95,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Education reimbursement

Summer Fridays (early-release)

Wellness programs

Job summary

Harvard Business Publishing is seeking a Strategic Relationship Manager for the US West to drive growth and deepen institutional partnerships across undergraduate, MBA, and executive education programs. You will partner with the Regional Director and cross-functional teams to execute territory strategies, lead engagements, and negotiate multi-year agreements with senior academic leaders.

The role emphasizes consultative selling, data-informed account planning, and a strong focus on adoption of

Qualifications

5+ years of success in strategic account management, business development, consultative sales, customer success, or relationship management within Higher Education, EdTech, SaaS, or related industries.
Proven ability to grow and retain accounts by building trusted relationships with senior leaders, faculty, program directors, and administrators.
Experience managing a geographic territory, developing account strategies, and achieving revenue/adoption goals.

Responsibilities

Own a regional portfolio of higher education institutions with revenue growth, adoption, and retention.
Build multi-level relationships with deans, directors, program managers, faculty, librarians, and administrators.
Lead virtual and in-person engagements, including course planning discussions, product demos, and faculty development sessions.
Collaborate with cross-functional teams to deliver a consistent customer experience and influence product strategy.