Remote Strategic Relationship Leader – Higher Ed (US West)

Harvard Business School Publishing Corporation; Northern (KY); Hybrid; USD 126,000 - 150,000; Full time

Job summary

Harvard Business Publishing seeks a Strategic Relationship Manager to grow partnerships across undergraduate, MBA, and executive education in the US West.

You will own a regional portfolio, build multi-level relationships with deans and faculty, and lead engagements including demos and faculty development sessions.

This field-based role requires travel up to 50% and a proven track record in consultative sales within Higher Education or EdTech.

Qualifications

• 5+ years in strategic account management or related roles.
• Experience in Higher Education or EdTech.
• Proven ability to grow and retain accounts.
• Excellent communication and presentation skills.
• Ability to travel up to 50%.

Responsibilities

• Own regional portfolio of higher education institutions and drive revenue, adoption, and retention.
• Build multi-level relationships with deans, directors, program managers, faculty, librarians, and administrators.
• Lead virtual and in-person engagements with faculty and program leaders, including course planning, product demos, and faculty development sessions.
• Execute regional go-to-market strategy and identify opportunities within accounts.
• Negotiate annual and multi-year agreements to strengthen partnerships.
• Collaborate with Customer Success, Digital Product, Marketing, and Operations to ensure a consistent customer experience.
• Use CRM and analytics to interpret usage trends and inform account planning.

Skills

Strategic account management

Relationship management

Consultative selling

Sales forecasting & planning

CRM (Salesforce)

Data insights

Cross-functional collaboration

Negotiation

Public speaking

Stakeholder management

Tools

Salesforce

CRM dashboards

Job description

Harvard Business Publishing seeks a Strategic Relationship Manager to grow partnerships across undergraduate, MBA, and executive education in the US West.

You will own a regional portfolio, build multi-level relationships with deans and faculty, and lead engagements including demos and faculty development sessions.

This field-based role requires travel up to 50% and a proven track record in consultative sales within Higher Education or EdTech.