Strategic Relationship Manager – Data Services & Trading

Intercontinental Exchange Holdings, Inc.; New York (NY); On-site; USD 75,000 - 125,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) plan

Life insurance

Paid time off

Job summary

Intercontinental Exchange, Inc. in New York seeks a Relationship Manager to oversee a portfolio of 15–30 accounts with $1M–$20M in annual revenue, focusing on ICE Data Services and the Global Network. You will lead cross-functional teams, engage c-suite clients, and drive revenue retention and growth through proactive service and strategic renegotiations.

Willingness to travel is required. This is a senior, client-facing role offering competitive benefits and a dynamic, data-driven environment

Qualifications

• Bachelor’s degree is required.
• 5+ years in financial services with at least 3 years of account relationship experience.
• Detail oriented, capable of coordinating projects and advocating for customers.
• Knowledge of ICE Data Services products and services.
• Strong written and verbal communication with senior management.
• Willingness to travel.

Responsibilities

• The RM will be responsible for all ICE Data Services revenue across all lines of business.
• Lead internal resources to ensure successful execution of client initiatives and problem resolution.
• Build relationships at all levels including the c-suite.
• Collaborate on account strategy and run point on large complex renegotiations.
• Work with subject matter experts and Sales Specialists to advance the account’s strategic vision.
• Performance measured by revenue retention, growth and client satisfaction.

Skills

Relationship management

Account management

Communication skills

Travel readiness

Education

Bachelor's degree

Tools

CRM tools

Salesforce

Job description

Intercontinental Exchange, Inc. in New York seeks a Relationship Manager to oversee a portfolio of 15–30 accounts with $1M–$20M in annual revenue, focusing on ICE Data Services and the Global Network. You will lead cross-functional teams, engage c-suite clients, and drive revenue retention and growth through proactive service and strategic renegotiations.

Willingness to travel is required. This is a senior, client-facing role offering competitive benefits and a dynamic, data-driven environment