Strategic Relationship Manager - Cyber for Alt Investment

Drawbridge Partners; Boston (MA); Híbrido; USD 120.000 - 190.000; Jornada completa

Descripción de la vacante

Drawbridge is a cybersecurity platform serving alternative investment firms. As a Relationship Manager, you will own a book of clients across hedge funds, private equity firms, and family offices, engaging proactively and delivering trusted advisory support wherever cybersecurity intersects with capital raising, regulation, or operational risk.

Your success is measured by Net Revenue Retention, with a focus on driving value and articulating impact to LPs, boards, and partners.

Formación

• 3–6 years in a client-facing role — relationship management, account management, or customer success — ideally at a SaaS, fintech, or financial services firm
• Demonstrated ownership of a book of business with NRR or retention accountability
• Background in alternative investment management (hedge fund, PE, or family office operations) or cybersecurity/enterprise SaaS — we'll train the other side

Responsabilidades

• Develop and maintain trusted relationships across multiple stakeholders at each client — operational contacts who use the program day-to-day and executive sponsors who make renewal decisions
• Earn the right to be in the room when it matters: regulatory exams, LP due diligence cycles, board-level risk conversations
• Show up in person when the moment calls for it — client visits are a core part of this role, not an exception
• Frame every client interaction around business impact: capital protected, regulatory exposure addressed, operational continuity improved
• Help clients translate security program progress into language their LPs, boards, and regulators can understand
• Ensure clients can articulate the value and outcomes they're receiving from Drawbridge — and have the narrative to justify that investment internally
• Maintain a clear, current view of what has been delivered for every account — and what's coming next
• Identify and advance expansion opportunities across the Drawbridge platform as clients' needs evolve
• Collaborate with the sales team on referrals and portfolio company introductions — particularly within PE firm relationships

Conocimientos

Communication

Relationship management

Renewals

AI tools

Alt investment knowledge

Descripción del empleo

Drawbridge is a cybersecurity platform serving alternative investment firms. As a Relationship Manager, you will own a book of clients across hedge funds, private equity firms, and family offices, engaging proactively and delivering trusted advisory support wherever cybersecurity intersects with capital raising, regulation, or operational risk.

Your success is measured by Net Revenue Retention, with a focus on driving value and articulating impact to LPs, boards, and partners.