Strategic IT & Cybersecurity Account Manager

Rea; Wooster (OH); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health Care Plan

Retirement Plan (401k)

Life Insurance

Family Leave

Short & Long Disability

Training & Development

Work From Anywhere

Wellness Resources

PTO 4 weeks

Paid holidays

Job summary

Rea is seeking a Client Relationship Manager to be the primary contact for assigned clients, driving cybersecurity strategy, budgets, and quarterly business reviews. You will collaborate with engineers and the service delivery team to grow the sales pipeline and renew contracts.

The role requires 7–10 years of IT sales/customer management experience, strong communication, and consultative selling skills. Travel and client-facing engagements are a key component of the position.

Qualifications

• Bachelor’s degree in information technology, cybersecurity, business, or similar field.
• Minimum of 7-10 years of successful sales/customer management experience within the information technology industry.
• Travel: 50% office / work from home environment; 50% client site visits.

Responsibilities

• Act as primary account management contact for assigned clients and develop lasting relationships.
• Identify opportunities to renew recurring revenue and sell new project engagements.
• Collaborate with engineers and service delivery teams to craft proposals and manage implementations.
• Generate and track quarterly business reviews with clients to support business objectives.

Skills

Sales experience

Customer management

IT industry knowledge

Communication

Presentation skills

Negotiation

Problem solving

Team collaboration

Public speaking

Data-driven decision making

Education

Bachelor’s degree in information technology, cybersecurity, business, or similar

Tools

Microsoft Dynamics CRM

ConnectWise Manage

Job description

Rea is seeking a Client Relationship Manager to be the primary contact for assigned clients, driving cybersecurity strategy, budgets, and quarterly business reviews. You will collaborate with engineers and the service delivery team to grow the sales pipeline and renew contracts.

The role requires 7–10 years of IT sales/customer management experience, strong communication, and consultative selling skills. Travel and client-facing engagements are a key component of the position.