Strategic Relationship Banker — Grow & Serve Clients

Truist; Wilmington (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

401(k) plan

Vacation and holidays

Job summary

Truist in Wilmington, NC seeks a Regular, 1st shift banking associate to deliver top-tier client service both in person and over the phone. You will expand client relationships with consultative sales and referrals to partners, while being cross-trained to perform teller duties as needed.

The role emphasizes meeting client needs with financial solutions, adhering to controls, and contributing to branch goals within a team-focused environment.

Qualifications

• High school diploma or equivalent required.
• 2+ years of client sales and service experience.
• Experience sourcing and prospecting for new clients.
• Strong interpersonal and communication skills.
• Must be SAFE compliant within 30 days of employment.
• Ability to multi-task and travel as needed.
• Weekend and extended hours availability.

Responsibilities

• Provide industry-leading client service in person and on the phone.
• Develop and expand client relationships; cross-sell products.
• Refer complex needs to internal specialists.
• Assist teller duties as needed.
• Adhere to internal controls and policies.

Skills

Client sales

Customer service

Interpersonal communication

Multi-tasking

Time management

Weekend availability

Travel readiness

Education

High school diploma or equivalent

Associate's degree

Tools

Microsoft Office

CRM software

Mortgage licensing systems

Job description

Truist in Wilmington, NC seeks a Regular, 1st shift banking associate to deliver top-tier client service both in person and over the phone. You will expand client relationships with consultative sales and referrals to partners, while being cross-trained to perform teller duties as needed.

The role emphasizes meeting client needs with financial solutions, adhering to controls, and contributing to branch goals within a team-focused environment.