Strategic Regional Facilities Account Lead

ABM industries; Raleigh (NC); On-site; USD 100,000 - 130,000; Full time

Job summary

ABM Industries is seeking a RAM Partner to collaborate with key customer management and stakeholders to identify, plan, and execute growth strategies and tactics for large-scale facilities services initiatives, including janitorial, ABM EnhancedClean, facility services engineering, and parking management.

The RAM will cross-sell other facility services, ensure ABM program quality and implementation of contract terms, and lead growth across a broad geographic area, maintaining strong

Qualifications

• Bachelor's degree preferred or equivalent level of professional experience.
• 8+ years of relevant professional experience.
• Minimum of 4 years of major account experience.
• Minimum of 2 years of experience in the services sector.
• Ability to communicate and present effectively to all levels including executive.
• Ability to present to groups.
• Strong knowledge and experience in account management within the facilities services industry.
• Successful track record in selling and/or growing large, complex accounts required.
• History of building relationships with existing clients to maintain present sales and to facilitate add-on business and services.
• Able to represent Company at local or regional conferences or at National meetings and trade organizations.
• Must have the ability to solve problems quickly as well as manage multiple accounts over a large geographic area

Responsibilities

• Establishes productive, professional relationships with key ABM and client personnel in the assigned industry group and/or strategic accounts
• Partnering, consulting and communicating with Key Customer Management.
• Partnering, consulting and communication with Key internal stakeholders.
• Identifying, planning and executing growth strategies and tactics.
• Supporting change and transition activities, and monitors rollout schedules, targets and plans.
• Ensuring that all standardization programs have been set and are being utilized effectively.
• Coordinating all billing, reporting and accounting requirements relative to the Customer, and in conjunction with ABM's standards.
• Monitoring Profit and Loss Statements ensuring accuracy and optimal financial performance.
• Monitoring the accounts receivable activity of the account ensuring accuracy and timeliness.
• Ensuring that all contract terms and requirements are being upheld by both the Customer and ABM.
• Following up and insuring problems and/or issues are resolved via work order management.
• Presenting information to the customer during key meetings and reviews.

Skills

Executive communication

Group presentation

Account management

Large account selling

Client relationship building

Problem solving

Multi-account management

Education

Bachelor's degree

Job description

ABM Industries is seeking a RAM Partner to collaborate with key customer management and stakeholders to identify, plan, and execute growth strategies and tactics for large-scale facilities services initiatives, including janitorial, ABM EnhancedClean, facility services engineering, and parking management.

The RAM will cross-sell other facility services, ensure ABM program quality and implementation of contract terms, and lead growth across a broad geographic area, maintaining strong