Regional Account Manager

ABM industries; Orlando (FL); On-site; USD 100,000 - 130,000; Full time

Job summary

ABM Industries is seeking a Regional Account Manager or equivalent to drive growth for large-scale facilities services initiatives, including janitorial, EnhancedClean programs, and parking management. The role requires building executive-level relationships and cross-selling ABM services while ensuring contract terms and program quality.

The candidate should have 8+ years in relevant roles, at least 4 years in major accounts, and 2+ years in the services sector.

Qualifications

• Bachelor’s degree preferred or equivalent level of professional experience.
• 8+ years of relevant professional experience.
• Minimum of 4 years of major account experience.
• Minimum of 2 years of experience in the services sector.

Responsibilities

• Establishes productive, professional relationships with key ABM and client personnel in the assigned industry group and/or strategic accounts.
• Partnering, consulting and communicating with Key Customer Management.
• Partnering, consulting and communication with Key internal stakeholders.
• Identifying, planning and executing growth strategies and tactics.
• Supporting change and transition activities, and monitors rollout schedules, targets and plans.
• Ensuring that all standardization programs have been set and are being utilized effectively.
• Coordinating all billing, reporting and accounting requirements relative to the Customer, and in conjunction with ABM’s standards.
• Monitoring Profit and Loss Statements ensuring accuracy and optimal financial performance.
• Monitoring the accounts receivable activity of the account ensuring accuracy and timeliness.
• Ensuring that all contract terms and requirements are being upheld by both the Customer and ABM.
• Following up and insuring problems and/or issues are resolved via work order management.
• Presenting information to the customer during key meetings and reviews.

Skills

Account management

Communication

Presentation

Education

Bachelor’s degree

Job description

Overview

The RAM Partners with key customer management and stakeholders and will identify, plan, and execute growth strategies and tactics for large-scale facilities services initiatives with janitorial, the ABM EnhancedClean Program, facility services engineering, and parking management. The RAM will cross-sell other facility services as well and ensure ABM program quality and implementation of contract terms.

Benefit Information:

Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management (https://wpe-media.abm.com/wp-content/uploads/2025/ABM_2025_Employee_Benefits_Staff_&_Management_No%20Date%209.5.24.pdf)

Pay:

$100,000 – $130,000

The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.

Responsibilities

Essential Functions:

Establishes productive, professional relationships with key ABM and client personnel in the assigned industry group and/or strategic accounts

Partnering, consulting and communicating with Key Customer Management.

Partnering, consulting and communication with Key internal stakeholders.

Identifying, planning and executing growth strategies and tactics.

Supporting change and transition activities, and monitors rollout schedules, targets and plans.

Ensuring that all standardization programs have been set and are being utilized effectively.

Coordinating all billing, reporting and accounting requirements relative to the Customer, and in conjunction with ABM’s standards.

Monitoring Profit and Loss Statements ensuring accuracy and optimal financial performance.

Monitoring the accounts receivable activity of the account ensuring accuracy and timeliness.

Ensuring that all contract terms and requirements are being upheld by both the Customer and ABM.

Following up and insuring problems and/or issues are resolved via work order management.

Presenting information to the customer during key meetings and reviews.

Qualifications

Education:

• Bachelor’s degree preferred or equivalent level of professional experience.

Experience:

• 8+ years of relevant professional experience.

• Minimum of 4 years of major account experience.

• Minimum of 2 years of experience in the services sector.

Other:

• Ability to communicate and present effectively to all levels including executive.

• Ability to present to groups.

• Strong knowledge and experience in account management within the facilities services industry.

• Successful track record in selling and/or growing large, complex accounts required.

• History of building relationships with existing clients to maintain present sales and to facilitate add-on business and services.

• Able to represent Company at local or regional conferences or at National meetings and trade organizations.

• Must have the ability to solve problems quickly as well as manage multiple accounts over a large geographic area

REQNUMBER: 168953

ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.