Strategic Regional Construction Claims Leader

WTW; Charlotte (NC); Hybrid; USD 130,000 - 170,000; Full time

Benefits offered by this job

Health benefits and wellness programs

Paid time off and holidays

401(k) retirement plan

Job summary

Willis Towers Watson seeks a Regional Claim Director to provide technical leadership across construction claims, insurance coverage, and contract advisory in the assigned region. You will lead claim advocacy for construction clients and collaborate with sales, broking, and risk control teams in North America.

The role demands strong knowledge of construction liability, professional liability, and contractual risk allocation, plus excellent communication and brokerage experience.

Qualifications

• Strong technical knowledge of construction general liability coverage/claims.
• Technical knowledge of professional liability coverage/claims.
• Knowledge of builder's risk and/or subcontractor default insurance is a plus.
• Understanding of construction contractual risk allocation.
• Excellent written and verbal communication skills.
• Experience in brokerage or client-facing advisory work is a plus.

Responsibilities

• Manage a portfolio of designated construction clients as the primary Claim Consultant assigned to the service team.
• Provide claim advocacy and consulting on all professional liability claims.
• Serve as a technical, jurisdictional, and strategic resource for clients and colleagues.
• Provide senior-level claim advocacy, including market escalation on high severity or critical claims.
• Advise on court decisions, legislative changes and trends impacting construction claims.
• Support renewal processes, including coverage endorsement reviews.

Skills

Technical claims knowledge

Construction liability

Professional liability knowledge

Contract provisions understanding

Strong communication

Insurance brokerage experience

Job description

Willis Towers Watson seeks a Regional Claim Director to provide technical leadership across construction claims, insurance coverage, and contract advisory in the assigned region. You will lead claim advocacy for construction clients and collaborate with sales, broking, and risk control teams in North America.

The role demands strong knowledge of construction liability, professional liability, and contractual risk allocation, plus excellent communication and brokerage experience.