Strategic RCM Process Improvement & Integrations Analyst

Unified Women's Healthcare; Georgia; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Health coverage

Paid time off

401(k) retirement plan

Disability insurance

Wellbeing support

Professional development

Job summary

Unified Women\'s Healthcare is seeking an Analyst for RCM Business Process Improvement & Integrations to drive optimization across revenue cycle workflows, enhance cash collections, and deliver measurable cost savings.

You will partner across departments to design scalable solutions, manage project plans, and support go-live activities, with a focus on documentation, automation opportunities, and ROI measurement.

Qualifications

• Bachelor’s degree in Business Management or related field or equivalent work experience.
• 4+ years of experience in healthcare industry revenue cycle.
• Experience with operational workflow concepts, management-level reporting, control development and monitoring preferred.
• Demonstrated process improvement / training experience required. Lean/Six Sigma training a plus.
• Intermediate Microsoft Excel.
• Experience with Microsoft PowerPoint, Visio and Word.
• Working knowledge of EDI transactions is desirable.
• Experience analyzing and interpreting data to draw conclusions and make recommendations.
• Able to work independently with minimal guidance and as part of a team.
• Demonstrated ability to document complex issues and processes in detail.
• Able to communicate clearly and provide information or instruction to top level management, mid-level management, and employees.

Responsibilities

• Analyze Revenue Cycle Management (RCM) workflows and lead performance improvement initiatives to optimize cash collections, reduce inefficiencies, improve reimbursement outcomes, and drive long-term cost savings.
• Develop and manage RCM project plans, deliverables, and onboarding resources required for new business partners and other revenue cycle initiatives.
• Create and maintain system configurations that impact revenue cycle functions through improvement opportunity identification, business partner additions, and requests received through a ticketing queue.
• Define scope of work and improvement opportunities through discovery activities, stakeholder interviews, current state documentation, challenge identification, data collection, and analysis.
• Document performance improvement initiatives, digital automation opportunities, business requirements, desk-level procedures, and process flow diagrams to support new workflows, revenue enhancement, and cost reduction.
• Collaborate across impacted departments to drive improvement initiatives, including idea sharing, documentation development, progress tracking, follow-up, and implementation support.
• Develop and deliver proposals, updates, training programs, knowledge transfer materials, and documentation repositories to support prioritization, ROI measurement, upskilling, system enhancements, functionality changes, and workflow redesign.
• Serve as subject matter expert for internal and external-facing customers and provide hands-on go-live and post-go-live support for billing best practices, system settings, workflows, claim outcomes, and change initiatives.

Skills

RCM analysis

Data interpretation

Independent work

Team collaboration

Microsoft Excel

Microsoft PowerPoint

Microsoft Visio

Microsoft Word

EDI transactions

Communication with management

Lean Six Sigma

Education

Bachelor’s degree in Business Management or related field

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Visio

Microsoft Word

EDI Transactions

Job description

Unified Women\'s Healthcare is seeking an Analyst for RCM Business Process Improvement & Integrations to drive optimization across revenue cycle workflows, enhance cash collections, and deliver measurable cost savings.

You will partner across departments to design scalable solutions, manage project plans, and support go-live activities, with a focus on documentation, automation opportunities, and ROI measurement.