Strategic Provider Engagement & Performance Specialist II

L.A. Care; Los Angeles (CA); On-site; USD 77,000 - 124,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Tuition Reimbursement

Retirement Plans

Medical, Dental and Vision

Wellness Program

Job summary

L.A. Care Health Plan in Los Angeles, CA is seeking a Provider Engagement and Performance Specialist II to coordinate engagement activities, develop materials, and support stakeholder communications across internal teams and external providers.

The role emphasizes tracking milestones, ensuring compliance, and maintaining accurate records while strengthening partnerships to drive operational effectiveness and service quality.

Qualifications

• Strong organizational and administrative skills are required.
• Attention to detail and ability to manage multiple tasks.
• Ability to prioritize assignments amid shifting priorities.
• Excellent written and verbal communication; proactive problem-solving.
• Knowledge of healthcare operations and provider engagement workflows.
• Ability to manage key stakeholders effectively.
• Familiarity with provider engagement processes and partnership management.

Responsibilities

• Organizes and schedules meetings, forums, and engagement activities with internal and external partners by coordinating calendars and invitations.
• Cultivates reliable relationships to streamline workflows and tracks milestones, deliverables, and outcomes.
• Prepares meeting materials and maintains accurate documentation ensuring compliance with standards.
• Identifies and resolves provider concerns, acting as a point of contact to remove roadblocks for timely solutions.
• Monitors regulatory and organizational compliance; gathers documents for audits and prepares reports.
• Manages correspondence and day-to-day engagement activities to advance team priorities.

Skills

Organizational skills

Attention to detail

Prioritization

Communication skills

Healthcare operations

Stakeholder management

Provider engagement processes

Education

Bachelor's Degree

Job description

L.A. Care Health Plan in Los Angeles, CA is seeking a Provider Engagement and Performance Specialist II to coordinate engagement activities, develop materials, and support stakeholder communications across internal teams and external providers.

The role emphasizes tracking milestones, ensuring compliance, and maintaining accurate records while strengthening partnerships to drive operational effectiveness and service quality.