Strategic Projects Manager, Shop Growth

TikTok; Los Angeles (CA); On-site; USD 116,000 - 258,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with company match

Paid parental leave

Job summary

TikTok Shop is expanding its US Operations team in Los Angeles, building growth in collectibles and merchant partnerships. You will diagnose opportunities, collaborate with XFN teams to pilot initiatives, and use data-driven insights to drive competitive strategies and scalable merchant solutions.

The role emphasizes analytical rigor, fast-paced execution, and the ability to translate data into strategic recommendations within a leading social commerce platform.

Qualifications

• Strong quantitative and analytical skills.
• Ability to structure ambiguous problems and translate data into actions.
• Experience in ecommerce strategy/operations or management consulting with decisive initiatives.
• Hands-on project management and cross-functional collaboration.
• Thrives in fast-paced, ambiguous environments with a structured approach.

Responsibilities

• Develop category and business strategies by diagnosing growth opportunities and bottlenecks.
• Partner with cross-functional teams to define goals and pilot initiatives.
• Conduct data-driven analysis, benchmarking, and hypothesis testing for growth.
• Collaborate with product and tech to design scalable, tech-driven merchant solutions.

Skills

Quantitative analysis

Analytical problem solving

Strategic thinking

Project management

Cross-functional collaboration

Education

Math/Statistics/Analytics background

Job description

TikTok Shop is expanding its US Operations team in Los Angeles, building growth in collectibles and merchant partnerships. You will diagnose opportunities, collaborate with XFN teams to pilot initiatives, and use data-driven insights to drive competitive strategies and scalable merchant solutions.

The role emphasizes analytical rigor, fast-paced execution, and the ability to translate data into strategic recommendations within a leading social commerce platform.