STRATEGIC PROJECT MANAGER

ESFM® USA; Charlotte (NC); Remote; USD 130,000 - 140,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Retirement Plan

Paid Time Off

Holiday Time Off

Job summary

ESFM USA is seeking a Strategic Project Manager to lead enterprise-wide initiatives and cross-functional programs across diverse client locations in a remote-capable role. You will partner with operations, engineering, and external vendors to drive strategic priorities and transformation initiatives.

The ideal candidate brings strong PM, stakeholder engagement, and analytical capabilities to deliver complex projects from concept through implementation.

Qualifications

• Bachelor's degree preferred in Operations, Logistics, Supply Chain, Facilities Management, Business, or related field.
• Minimum 7–10 years of leadership experience in life sciences, pharmaceutical, biotechnology, medical device, or other regulated manufacturing environments.
• Demonstrated experience leading regulated shipping, hazardous materials transportation, logistics operations, and business support services.
• Strong experience managing Integrated Pest Management programs and vendor compliance.
• Proven success managing large teams, vendor partnerships, and compliance-driven operations.
• Strong understanding of GMP, GxP, Quality Systems, audit readiness, and regulatory requirements.
• Experience managing P&L, budgets, labor planning, and financial performance.

Responsibilities

• Lead and manage strategic initiatives across multiple business functions, ensuring alignment with organizational and client objectives.
• Develop executive-level dashboards, scorecards, KPI reporting, and presentation materials for operational reviews, client meetings, and leadership updates.
• Develop and maintain portfolio-level project governance, risk management, and reporting processes to support executive decision-making.
• Partner directly with client stakeholders to support strategic initiatives, operational improvements, and service delivery objectives.
• Identify opportunities to improve operational processes, standardize workflows, and implement best practices that enhance efficiency and service delivery.
• Lead and motivate cross-functional teams to successfully execute facilities, infrastructure, maintenance, and capital improvement projects.
• Define project scope, objectives, deliverables, budgets, and timelines in partnership with facilities leadership and key stakeholders.
• Develop comprehensive project plans, schedules, resource requirements, and implementation strategies to support operational and client goals.
• Manage projects and initiatives involving facilities operations, infrastructure, workplace services, process improvement, compliance programs, technology implementations, and operational transformation efforts.
• Prepare and deliver project updates, status reports, presentations, and recommendations to leadership and stakeholders.
• Monitor project performance and operational metrics, ensuring alignment with organizational objectives and reporting requirements.
• Communicate project expectations, milestones, risks, and outcomes clearly to all stakeholders.
• Build and maintain strong relationships with clients, vendors, contractors, facility leaders, and operational teams.
• Manage project budgets, cost controls, forecasting, and financial reporting to ensure fiscal responsibility.
• Identify resource requirements, stakeholder dependencies, and organizational capabilities needed to support successful project execution.
• Proactively identify and resolve project challenges, operational issues, and stakeholder concerns.
• Manage project dependencies, schedules, and critical path activities to ensure successful project delivery.
• Anticipate changes in project scope and develop contingency plans to minimize operational disruptions.
• Conduct post-project reviews to evaluate outcomes, identify lessons learned, and recommend process improvements.
• Support the development and implementation of project management best practices, standards, and tools across the facilities organization.
• Ensure compliance with safety regulations, company policies, environmental requirements, and applicable building codes.

Skills

Leadership experience

Stakeholder engagement

Project management

Executive communication

Analytical capabilities

Cross-functional collaboration

Vendor management

Education

Bachelor's degree preferred in Operations, Logistics, Supply Chain, Facilities Management, Business, or related field

Tools

Microsoft Office Suite

Operational reporting systems

Quality management tools

Job description

ESFM

Position Title: STRATEGIC PROJECT MANAGER - REMOTE

Salary: $130,000 - $140,000

Pay Grade: 16

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE).

ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services.

This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.

Job Summary

The Strategic Project Manager is responsible for leading enterprise-wide initiatives, operational improvement programs, and cross-functional projects across a diverse portfolio of client locations. This role partners closely with operations leadership, facility management teams, engineering professionals, and external vendors to drive strategic priorities, operational excellence, compliance initiatives, capital improvement projects, and business transformation efforts. The ideal candidate combines strong project management expertise with exceptional stakeholder engagement, executive communication, and analytical capabilities to successfully deliver complex initiatives from concept through implementation. This position plays a key role in advancing operational excellence, improving account performance, and supporting strategic growth initiatives across the organization.

Key Responsibilities

• Lead and manage strategic initiatives across multiple business functions, ensuring alignment with organizational and client objectives.
• Develop executive-level dashboards, scorecards, KPI reporting, and presentation materials for operational reviews, client meetings, and leadership updates.
• Develop and maintain portfolio-level project governance, risk management, and reporting processes to support executive decision-making.
• Partner directly with client stakeholders to support strategic initiatives, operational improvements, and service delivery objectives.
• Identify opportunities to improve operational processes, standardize workflows, and implement best practices that enhance efficiency and service delivery.
• Lead and motivate cross-functional teams to successfully execute facilities, infrastructure, maintenance, and capital improvement projects.
• Define project scope, objectives, deliverables, budgets, and timelines in partnership with facilities leadership and key stakeholders.
• Develop comprehensive project plans, schedules, resource requirements, and implementation strategies to support operational and client goals.
• Manage projects and initiatives involving facilities operations, infrastructure, workplace services, process improvement, compliance programs, technology implementations, and operational transformation efforts.
• Prepare and deliver project updates, status reports, presentations, and recommendations to leadership and stakeholders.
• Monitor project performance and operational metrics, ensuring alignment with organizational objectives and reporting requirements.
• Communicate project expectations, milestones, risks, and outcomes clearly to all stakeholders.
• Build and maintain strong relationships with clients, vendors, contractors, facility leaders, and operational teams.
• Manage project budgets, cost controls, forecasting, and financial reporting to ensure fiscal responsibility.
• Identify resource requirements, stakeholder dependencies, and organizational capabilities needed to support successful project execution.
• Proactively identify and resolve project challenges, operational issues, and stakeholder concerns.
• Manage project dependencies, schedules, and critical path activities to ensure successful project delivery.
• Anticipate changes in project scope and develop contingency plans to minimize operational disruptions.
• Conduct post-project reviews to evaluate outcomes, identify lessons learned, and recommend process improvements.
• Support the development and implementation of project management best practices, standards, and tools across the facilities organization.
• Ensure compliance with safety regulations, company policies, environmental requirements, and applicable building codes.

Short Description

Qualifications

• Bachelor's degree preferred in Operations, Logistics, Supply Chain, Facilities Management, Business, or related field.
• Minimum 7-10 years of leadership experience within life sciences, pharmaceutical, biotechnology, medical device, or other regulated manufacturing environments.
• Demonstrated experience leading regulated shipping, hazardous materials transportation, logistics operations, and business support services.
• Strong experience managing Integrated Pest Management programs and vendor compliance.
• Proven success managing large teams, vendor partnerships, and compliance-driven operations.
• Strong understanding of GMP, GxP, Quality Systems, audit readiness, and regulatory requirements.
• Experience managing P&L, budgets, labor planning, and financial performance.
• Excellent verbal communication, presentation, relationship-building, and written communication skills.
• Proficiency with Microsoft Office Suite, operational reporting systems, and quality management tools.

ESFM is a member of Compass Group USA

Associates At ESFM Are Offered Many Fantastic Benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-ue.com/wp-content/uploads/2023/08/2023_WageTransparency_ESFM.pdf

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Eurest Services maintains a drug-free workplace.

ESFM

Julia Lari