COMPLEX FACILITIES MANAGER

ESFM® USA; Saint Joseph (MO); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

FSAs

Paid Parental Leave

Personal Leave

Job summary

ESFM is seeking a Complex Facilities Manager to lead operations at a healthcare facility, ensuring high-quality service and organized daily management. The role emphasizes team leadership, vendor coordination, and adherence to safety standards to support a superior guest experience.

You will oversee staffing, office services, vendor relations, safety planning, and purchasing, while maintaining financial reporting and performance metrics.

Qualifications

• Minimum 3 years of management experience in facilities services or related field.
• Ability to meet deadlines and handle stressful situations.
• Strong written and verbal communication with customers and staff.

Responsibilities

• Oversee hiring, training, staff development and performance reviews.
• Organize daily activities, events, project moves, and vendor contracts.
• Manage vendor relations, monitor performance, and source new vendors.
• Ensure safety and security, emergency plans, and regulatory compliance.
• Track financials, payroll, inventory, service reports and achievements.

Skills

Team leadership

Vendor management

Budgeting

Customer service

Communication

Problem solving

Hiring & development

Education

Bachelor’s degree or equivalent

High School diploma or GED

Tools

MS Word

MS Excel

MS PowerPoint

MS Outlook

Job description

ESFM

Position Title: COMPLEX FACILITIES MANAGER

Salary: $75,000 - $85,000

Other Forms of Compensation: none

ESFM is the corporate facilities management (FM) division of Compass Group USA, a Gold-level Corporate Sustaining Partner of the International Facility Management Association (IFMA), and a Platinum Corporate Member of the Association of Energy Engineers (AEE). ESFM self-performs 80% of all FM services provided to clients. Our portfolio of solution categories includes Facilities Maintenance & Engineering, ESG Programming, Laboratory Support Services, Janitorial & Industrial Cleaning, Landscaping & Grounds Management, Workplace Solutions and Managed Services. This self-performance model creates a consistent hospitality experience for clients, resulting in higher engagement and productivity from their employees. ESFM’s clients include many household names from the life sciences, technology, oil & gas and manufacturing markets.

Job Summary

Working as the Complex Facilities Manager, you are responsible for assisting with the overall management and operations of the healthcare facility ensuring that services offered to the customers is of superior quality.

Key Responsibilities

• Management duties including the hiring process of the team, professional development within the team, communication with staff members, performance reviews, and personal responsibility for the Facility team
• Office Services including organizing and managing daily activities and events, project and move management, development of office standards and policies and procedures, management of vendor contracts, new hire orientation assistance, communication of events or service announcements, monthly newsletter, and maintenance of intranet pages
• Vendor management including vendor relations, coordination with outside vendors, performance and quality level monitoring, and researching new vendors
• Safety and Security including ensuring safety and security for the facility, emergency response plans, compliance with all local regulatory requirements, function as the after-hours contact for property management, and training of office emergency procedures
• Purchasing and Reporting including managing and tracking all financial reports, attendance, payroll, maintain inventory, service reports and accomplishments

Qualifications

• High School diploma or GED required; Bachelor’s Degree or equivalent work experience preferred
• Minimum of 3 years management experience with increasing levels of responsibility within facilities services or other service related field preferred
• Ability to meet deadlines and make sound decisions in stressful situations
• Strong customer service skills required with the ability to communicate effectively in verbal and written form
• Creative problem solving skills
• Ability to identify strong talent that compliments and contributes to the client’s environment
• Experience in working with outside vendors, accounts payable/receivable, and budget management preferred
• Proficiency using the Internet and Microsoft Office programs including MS Word, MS Excel, MS PowerPoint, MS Outlook

ESFM is a member of Compass Group USA

Benefits

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ESFM.pdf

Equal Opportunity Employer Statement

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act.

Background Screening

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.

Eurest Services maintains a drug-free workplace.

ESFM Brandy Wilson