Strategic Project & Account Manager

Solais Lighting, LLC; Frisco (TX); On-site; USD 75,000 - 95,000; Full time

Job summary

Solais Lighting, LLC is seeking a Project Manager to own a book of accounts and manage orders from receipt through shipment, invoicing, and warranty support. You will coordinate with internal teams to meet timelines and ensure accurate order processing while proactively communicating with customers.

The role requires handling multiple accounts and projects, keeping customers informed, and escalating issues for timely resolution. Strong organizational and communication skills are essential.

Qualifications

• Experience in account management, client services, sales support, or order and project coordination.
• Strong organization, attention to detail, and follow-through with multiple priorities.
• Proven ability to communicate clearly with customers and internal teams.

Responsibilities

• Serve as the primary contact for assigned accounts; respond promptly and coordinate internal support.
• Enter and maintain accurate sales orders in the ERP and provide confirmations to customers.
• Establish and update ship dates; track open orders against milestones and timelines.

Skills

Account management

Project coordination

Communication

Detail oriented

Cross-functional collaboration

Customer service

Proactive communication

Multitasking

Tools

NetSuite

ERP / order management systems

Microsoft Excel

Job description

Solais Lighting, LLC is seeking a Project Manager to own a book of accounts and manage orders from receipt through shipment, invoicing, and warranty support. You will coordinate with internal teams to meet timelines and ensure accurate order processing while proactively communicating with customers.

The role requires handling multiple accounts and projects, keeping customers informed, and escalating issues for timely resolution. Strong organizational and communication skills are essential.