Strategic Programs & Operations Director

Highmark Health; Richmond (VA); On-site; USD 142,000 - 236,000; Full time

Job summary

Highmark Health seeks an accomplished strategist to lead a portfolio of enterprise-wide initiatives, directing the development of long-range goals and funding mechanisms. The role shapes strategic plans to improve cost, efficiency, and member experience across the organization.

The Director will oversee governance, risk, and performance management, coordinating with business units and executives to ensure successful delivery of complex programs. Strong leadership and communication are essential.

Qualifications

• 7 years of strategy, transformation, operations, or consulting experience
• 5 years of management experience
• 3 years of experience in matrixed organizations
• Large data transformation experience that support enterprise data architecture, integrity, analytics, or member experience

Responsibilities

• Design and oversee enterprise strategic planning processes.
• Define strategic objectives and long-range goals.
• Align strategy across business units and manage funding portfolios.
• Oversee governance, reporting and executive reviews for projects.
• Balance workloads and optimize resource allocation across teams.
• Provide executive-level portfolio reporting and issue resolution.

Skills

Project Management

Communication

Strategic Thinking

Leadership

Executive storytelling

Financial acumen

Execution management

AI/ML transformation

Education

Bachelor's Degree

Master's degree

Job description

Highmark Health seeks an accomplished strategist to lead a portfolio of enterprise-wide initiatives, directing the development of long-range goals and funding mechanisms. The role shapes strategic plans to improve cost, efficiency, and member experience across the organization.

The Director will oversee governance, risk, and performance management, coordinating with business units and executives to ensure successful delivery of complex programs. Strong leadership and communication are essential.