Strategic Programs & Operations Director

Highmark Health; Cheyenne (WY); On-site; USD 142,000 - 236,000; Full time

Job summary

Highmark Health in the United States is seeking a Director to lead strategic direction, program management, and funding mechanisms for enterprise-wide initiatives. You will drive long-range goals, oversee complex transformations, and report to executive leadership.

The role emphasizes governance, cross-functional alignment, and performance management to improve cost, efficiency, and customer experience across the organization.

Qualifications

• Bachelor’s degree or equivalent experience in a related discipline.
• 7 years of strategy, transformation, operations, or consulting experience.
• 5 years of management experience and 3 years in matrixed organizations.
• Experience with large data transformation supporting enterprise data architecture.

Responsibilities

• Lead enterprise strategic planning processes and define long-range goals.
• Oversee funding processes, portfolios, and tech-enabled transformations.
• Coordinate governance and reporting to executive leadership.
• Monitor workloads, resource use, and risk across projects.
• Escalate issues and engage stakeholders for critical programs.

Skills

Project Management (Agile)

Strong Communication skills

Problem Management and Resolution

Strategic problem solving

Leadership and influence

Executive storytelling

Business and financial acumen

Execution management

AI/ML, GenAI, Agentic AI

Education

Bachelor's Degree in Business Management, Healthcare Administration, Finance, Economics, Operations, IT, or related

Master’s degree

Job description

Highmark Health in the United States is seeking a Director to lead strategic direction, program management, and funding mechanisms for enterprise-wide initiatives. You will drive long-range goals, oversee complex transformations, and report to executive leadership.

The role emphasizes governance, cross-functional alignment, and performance management to improve cost, efficiency, and customer experience across the organization.