Strategic Programs Manager — Placemaking & Growth

Ambrook; United States; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid parental leave

Flexible vacation

Wellness and learning stipends

Job summary

Ambrook helps American family-run businesses become more profitable and resilient by replacing paperwork with modern tools for accounting, banking, and spending. The role focuses on placemaking, events, design program management, and cross-functional programs across offices in SF, NY, and beyond.

You'll lead the SF placemaking and partner with founders on special projects while coordinating with distributed teams. This is a full-time onsite role based in the Mission District of San Francisco.

Qualifications

• You've spent 1 to 8 years in roles like operations, recruiting, hospitality, or production.
• You're hospitable and care about craft, from noticing what a guest needs before they ask to the content of an event invite and the interior design of our space.
• Friction bothers you. You'd rather spend an afternoon improving a system than work around a broken one for months.
• You're good with tools. You can set up a new hire's accounts, fix a conference room, and use AI to save time on recurring work.
• You know talented people in key SF circles: tech, startups, design, research, and industry. You're curious and have great stories to show for it.

Responsibilities

• Craft shows up across this role: a personal touch on a candidate's onsite, the first batch of Ambrook sweaters, scouting our next office, or visiting customers to bring that same care to the people who run the real economy.
• Own placemaking in the SF office. Make it a place teammates enjoy working from and where San Francisco's builders, designers, and operators can meet us. Run the small rituals that help teammates know each other, and handle the guests, vendors, supplies, equipment, and access behind it.
• Partner with founders on special projects. Work with Dan to pick up whatever matters most that month and see it through: prepare for key meetings and hires, run special projects end to end, and drive decisions to done. You'll get a bird's-eye view of how a company runs and grows.
• Shape how customers and candidates meet Ambrook. Recruit customers for research sessions and product pilots, and plan and join trips to see them around the region, from South Bay garlic farms to producers in the hills of Petaluma, plus visits across the country. Run local candidate onsites and organize portfolio reviews from invite to follow-up.
• Catalyze community with events. We want Ambrook to be one of the places where engineers, operators, and founders meet to share what they're learning. Plan coffees, intimate dinners, and meetups around the metro area, along with company activations across offices, and curate the guests and topics so each one is worth showing up for.
• Improve tech enablement. Work with department managers and the other program managers on how teammates get access to the tools they need, from onboarding and offboarding to rolling out new software and AI tools. Write down what works so it holds up as we grow.
• Create AI systems where things keep breaking. When a process trips people up repeatedly, pause and rebuild it.

Job description

Ambrook helps American family-run businesses become more profitable and resilient by replacing paperwork with modern tools for accounting, banking, and spending. The role focuses on placemaking, events, design program management, and cross-functional programs across offices in SF, NY, and beyond.

You'll lead the SF placemaking and partner with founders on special projects while coordinating with distributed teams. This is a full-time onsite role based in the Mission District of San Francisco.