Strategic Programs Manager, Marketplace Enablement

Expedia Group; Springfield (MO); On-site; USD 90,000 - 126,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Employee Assistance Program

Wellness and travel reimbursement

Travel discounts

IATAN membership

Job summary

Expedia Group is seeking a Business Programs Manager to connect cross-functional teams across Marketplace Operations, Product, Engineering, Policy, and Tax to land strategic initiatives. This role blends operations, product knowledge, and program management to deliver high-visibility outcomes across the platform.

You will own end-to-end program delivery, drive measurable outcomes, and translate regulatory needs into scalable processes while partnering with Product and Tech.

Qualifications

• Experience leading cross-functional programs or projects in marketplace, trust & safety, or regulatory contexts.
• Ability to set strategy, roadmaps, and backlog priorities.
• Strong analytical, organizational, and stakeholder-management skills.
• Technical fluency to discuss concepts with engineering and model enablement teams.
• Experience translating needs into actionable plans and measurable outcomes.

Responsibilities

• Own end-to-end program delivery across enablement lanes with planning and risk tracking.
• Drive measurable business outcomes for programs and initiatives.
• Align stakeholders across Product, Tech, Ops, Finance, ELCA, and Brand.
• Translate regulatory or policy requirements into actionable business requirements.
• Partner with Product and Tech to define marketplace enhancements and scalable processes.
• Develop long-range roadmaps and deliver value incrementally in agile environments.
• Lead quarterly planning and monitor post-launch impact.
• Identify process improvements in intake and delivery and implement changes.
• Build trusted relationships and communicate with mid-level and senior leadership.
• Work independently, triaging intake requests against strategic priorities.

Skills

Analytical skills

Communication skills

Stakeholder management

Strategic thinking

Cross-functional collaboration

Education

Bachelor's degree in business, management, computer science, engineering, or related field

Master's degree in related field

Tools

Jira

Job description

Expedia Group is seeking a Business Programs Manager to connect cross-functional teams across Marketplace Operations, Product, Engineering, Policy, and Tax to land strategic initiatives. This role blends operations, product knowledge, and program management to deliver high-visibility outcomes across the platform.

You will own end-to-end program delivery, drive measurable outcomes, and translate regulatory needs into scalable processes while partnering with Product and Tech.