Strategic Marketplace Programs Manager

Expedia; Springfield (MO); On-site; USD 90,000 - 126,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Paid time off

Travel discounts

IATAN membership

Job summary

Expedia Group is hiring a Business Programs Manager in Springfield, MO, to lead cross-functional programs across Marketplace Initiatives & Enablement. The role blends operations, product knowledge, strategy, and program management to drive high-visibility initiatives that scale the marketplace.

You will partner across Product, Engineering, Operations, Policy, ELCA, Tax, and Brand to deliver measurable outcomes and ensure scalable processes while delivering value incrementally in an agile

Qualifications

• Experience leading cross-functional programs, projects, or process-improvement initiatives.
• Experience shaping strategy, vision, roadmaps, and backlog prioritization.
• Strong analytical, organizational, and stakeholder-management skills.
• Ability to operate in ambiguous, cross-functional environments and manage scope/priorities.
• Familiarity with Jira-based intake and delivery governance is a plus.
• Typically 5+ years with a Bachelor's degree or 3+ years with a Master's degree in business, management, CS, engineering, or related field.

Responsibilities

• Own end-to-end program delivery across enablement lanes (Compliance, Marketplace Ops Enablement, Policy Readiness, Model Enablement, Tax Enablement, or Marketplace Hygiene).
• Drive measurable business outcomes for programs led or supported.
• Align stakeholders across Product, Tech, Operations, Finance, ELCA, and Brand on scope and milestones.
• Translate regulatory or trust & safety requirements into actionable plans and trackers.
• Partner with Product & Tech to define, prioritize, and deliver marketplace enhancements.
• Contribute to program strategy, vision, and roadmaps for long-range initiatives.
• Feed requirements into quarterly planning and support ML validation.
• Run weekly operating rhythms and quarterly program retrospectives.
• Identify process-improvement opportunities in intake, triage, and delivery.
• Build trusted relationships across functions and communicate effectively.

Skills

Cross-functional leadership

Strategy & roadmaps

Stakeholder management

Regulatory/compliance knowledge

Process improvement

Analytical thinking

Independent/work autonomously

Education

Bachelor's degree

Master's degree preferred

Tools

Jira

Job description

Expedia Group is hiring a Business Programs Manager in Springfield, MO, to lead cross-functional programs across Marketplace Initiatives & Enablement. The role blends operations, product knowledge, strategy, and program management to drive high-visibility initiatives that scale the marketplace.

You will partner across Product, Engineering, Operations, Policy, ELCA, Tax, and Brand to deliver measurable outcomes and ensure scalable processes while delivering value incrementally in an agile