Strategic Programs Lead, Marketplace Operations

Expedia; Washington; On-site; USD 111,000 - 177,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Paid time off

Employee Assistance Program

Wellness program

Travel reimbursement

Travel discounts

IATAN membership

Job summary

Expedia Group is seeking a Business Programs Manager to lead cross-functional initiatives across Marketplace Operations, bridging Product, Engineering, Operations, Policy, and Tax. You will drive end-to-end program delivery, translate regulatory requirements into scalable processes, and align multiple teams on priorities and milestones.

Strong analytical, communication, and governance skills are essential. The role focuses on delivering high-visibility programs, partnering with Product & Tech,

Qualifications

• Experience leading cross-functional programs in marketplace/trust contexts.
• Ability to translate policy requirements into actionable plans.
• Strong analytical, organizational, and communication skills.

Responsibilities

• Own end-to-end program delivery across enablement lanes.
• Drive measurable business outcomes across programs.
• Align stakeholders on scope, priorities, and milestones.
• Translate regulatory or policy needs into requirements and plans.
• Partner with Product & Tech to define marketplace enhancements.
• Contribute to quarterly planning and roadmaps.
• Lead weekly rhythms and retrospectives.
• Identify process improvements and enforce governance.

Skills

Cross-functional program management

Strategy & roadmaps

Stakeholder management

Regulatory/trust & safety

Analytical thinking

Jira

Process improvement

Communication skills

Education

Bachelor's degree in business/CS/engineering

Job description

Expedia Group is seeking a Business Programs Manager to lead cross-functional initiatives across Marketplace Operations, bridging Product, Engineering, Operations, Policy, and Tax. You will drive end-to-end program delivery, translate regulatory requirements into scalable processes, and align multiple teams on priorities and milestones.

Strong analytical, communication, and governance skills are essential. The role focuses on delivering high-visibility programs, partnering with Product & Tech,