Strategic Programs Leader: Mortgage & Operations Transformation

Newrez; Coppell (TX); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) Retirement plan with employer-m

Paid Maternity Leave/Parental Bonding

Tuition & Certification reimbursement

Employee Mortgage Loan Program

Job summary

Newrez is seeking a Strategic Program Manager to lead complex, cross-functional initiatives driving enterprise transformation and operational excellence. The role partners with business and technology leaders to translate strategy into executable plans with measurable outcomes.

Ideal candidates bring strong project leadership, business acumen, and executive communication skills to operate in fast-paced environments where priorities evolve rapidly.

Qualifications

• Bachelor’s degree in related field is preferred.
• 7+ years of project, program, or transformation leadership experience.
• Mortgage origination and/or servicing experience is strongly preferred.
• Experience leading enterprise initiatives involving multiple stakeholders and functions.
• Experience supporting executive leadership teams and governance processes.
• PMP certification preferred but not required

Responsibilities

• Lead complex programs and initiatives across Origination, Servicing, Operations, Technology, Risk, Compliance, and Commercial organizations.
• Partner with business leaders to define scope, success metrics, operating models, and implementation roadmaps for strategic initiatives.
• Develop and manage program plans, milestones, dependencies, risks, and stakeholder communications.
• Coordinate multiple workstreams and ensure alignment across business and technology teams.
• Facilitate executive meetings, governance forums, and decision-making sessions.
• Prepare executive-level presentations, status updates, business cases, and recommendations.
• Identify risks, dependencies, and organizational impacts and drive resolution strategies.
• Support product launches, business readiness, operational readiness, and change management activities.
• Drive accountability across stakeholders to ensure successful delivery of business outcomes.

Skills

Executive communication

Independent work

Influence without authority

Interpersonal skills

Analytical thinking

Project management

Time management

Ambiguity tolerance

Professional maturity

Business acumen

Microsoft Office

Education

Bachelor's degree in related field

Tools

PMP certification

Job description

Newrez is seeking a Strategic Program Manager to lead complex, cross-functional initiatives driving enterprise transformation and operational excellence. The role partners with business and technology leaders to translate strategy into executable plans with measurable outcomes.

Ideal candidates bring strong project leadership, business acumen, and executive communication skills to operate in fast-paced environments where priorities evolve rapidly.