Strategic Programs Lead: OKRs & Executive Operations

MCIM; Virginia (IL); On-site; USD 120,000 - 160,000; Full time

Job summary

MCIM is a leading data center operations platform provider. We seek a Business Operations Manager to translate strategic objectives into coordinated, executable programs across the organization, aligning senior leaders and cross‑functional teams to ensure initiatives move from strategy to execution.

This role drives operating rhythms, accountability, and process improvements, coordinating enterprise initiatives and AI‑related workstreams while maintaining visibility and follow‑through across

Qualifications

• Demonstrated experience managing complex, cross‑functional programs or business operations initiatives.
• Strong project and program management capabilities with experience translating ambiguous priorities into structured execution plans.
• Experience working closely with senior executives and managing executive-level operating cadences, meetings, or strategic initiatives.
• Strong business judgment and the ability to understand how initiatives connect to broader company priorities.
• Exceptional organizational skills with the ability to manage multiple high‑priority initiatives simultaneously.
• Experience with OKRs, strategic planning, business operations, or executive operations is strongly preferred.
• Interest in AI and its practical applications within business operations is preferred.

Responsibilities

• Strategic Program Management: Define, prioritize, organize, and drive end-to-end strategic programs with goals, timelines, dependencies, owners, and success metrics.
• OKR Program Management: Own and improve the company-wide OKR program, establish objectives, monitor progress, and drive accountability.
• Senior Leadership Team Operations: Plan meetings, prepare materials, and document decisions with clear follow‑through.
• Strategic Initiative Execution: Translate priorities into actionable plans with milestones, risks, ownership, and success metrics.
• Business Process Improvement: Lead design and implementation of scalable processes, templates, and tools.
• Cross-Functional Alignment: Build relationships across departments to ensure alignment and ownership.
• Executive Visibility & Reporting: Provide concise dashboards on initiatives, risks, decisions, and progress.
• Program Planning & Risk Management: Develop comprehensive plans, identify risks, and coordinate mitigation.

Skills

Program management

Cross-functional collaboration

Executive communications

Strategic planning

Risk management

Job description

MCIM is a leading data center operations platform provider. We seek a Business Operations Manager to translate strategic objectives into coordinated, executable programs across the organization, aligning senior leaders and cross‑functional teams to ensure initiatives move from strategy to execution.

This role drives operating rhythms, accountability, and process improvements, coordinating enterprise initiatives and AI‑related workstreams while maintaining visibility and follow‑through across