Strategic Programs Lead: Cross‑Functional Execution

Specialized; Los Angeles (CA); On-site; USD 140,000 - 160,000; Full time

Benefits offered by this job

401(k) plan

Opportunities for career growth andAdv

Job summary

Specialized is seeking a Program Manager to translate COO priorities into structured programs across multiple functional groups, delivering clear visibility into progress, risks, and ROI.

You will oversee a portfolio of strategic initiatives, drive governance, and provide executive-ready reporting to C‑Suite, while influencing stakeholders without direct authority in a fast-paced, evolving operations environment.

Qualifications

• Active PMP certification required.
• Bachelor's degree required.
• 5+ years of program and/or project management experience, preferably within corporate operations, professional services, staffing, security services, or a multi-site services environment.
• Demonstrated experience developing and presenting materials to executive and C‑Suite audiences.
• Advanced proficiency in Microsoft PowerPoint and Excel, with the ability to develop executive-ready materials from raw data.
• Experience with project or portfolio management tools such as Smartsheet, Microsoft Project, Asana, Monday.com, or similar platforms.
• Exceptional written and verbal communication skills.
• Proven ability to influence stakeholders and drive results across departments without formal authority.
• Strong organizational skills with the ability to manage multiple priorities in a fast‑paced, evolving environment.
• Must be willing to participate in the Company's pre‑employment screening process and continuously meet all applicable state, county, and municipal requirements.

Responsibilities

• Translate COO and functional leadership priorities into structured program charters, OKR/KPI frameworks, execution plans, and measurable outcomes.
• Maintain a portfolio view of COO‑sponsored initiatives, ensuring clear ownership, milestones, timelines, and success metrics.
• Identify gaps between departmental priorities and broader organizational strategy and escalate concerns early.
• Lead program governance activities, including steering committees, working sessions, milestone reviews, and RAID logs.
• Track cross‑functional dependencies across Workforce Operations, Talent Acquisition, Fusion Center Operations, Scheduling/Systems, and other business functions.
• Proactively identify risks, delays, resource constraints, and operational bottlenecks and partner with stakeholders to drive resolution.
• Drive accountability through structure, clear expectations, and consistent follow‑up.
• Develop standardized reporting for C‑Suite and senior leadership, including status updates, dashboards, and quarterly business reviews.
• Create executive‑ready presentations, one‑pagers, and dashboards that clearly communicate program status, risks, business impact, and ROI.
• Translate complex information and data into clear, actionable insights for executive decision‑making.
• Support business cases, funding requests, and ROI models for strategic initiatives, technology implementations, organizational changes, and process improvements.
• Partner with functional leaders to identify legal, compliance, budgetary, operational, and structural risks.
• Support change management and communication efforts for initiatives impacting multiple departments.
• Identify opportunities to strengthen processes, governance, reporting, and cross‑functional collaboration.

Skills

Stakeholder influence

Executive communication

Strategic program management

Project governance

Adaptability

Education

Bachelor's degree

MBA (preferred)

Tools

Smartsheet

Microsoft Project

Asana

Monday.com

Microsoft PowerPoint

Microsoft Excel

Job description

Specialized is seeking a Program Manager to translate COO priorities into structured programs across multiple functional groups, delivering clear visibility into progress, risks, and ROI.

You will oversee a portfolio of strategic initiatives, drive governance, and provide executive-ready reporting to C‑Suite, while influencing stakeholders without direct authority in a fast-paced, evolving operations environment.