Mission Support Specialist — Operational Excellence

U.S. Customs and Border Protection; Memphis (TN); On-site; USD 52,000 - 76,000; Full time

Job summary

U.S. Customs and Border Protection, within the Department of Homeland Security, seeks a GS-9 professional in the Memphis, TN area.

The role requires 1 year of specialized experience or graduate education substitution and involves recommending solutions, verifying facts, and providing guidance to managers to support mission operations. Applicants must meet Time-in-Grade requirements, pass a thorough background investigation, and comply with CBP residency rules.

Qualifications

• 1 year of specialized experience at the GS-9 level.
• Graduate education substitute for experience (2+ years).
• Must meet Time-in-Grade requirements (52 weeks).
• Background investigation required.

Responsibilities

• Recommending practical solutions for management consideration.
• Verifying facts, resolving discrepancies, and ensuring compliance with procedures.
• Providing technical guidance to managers and employees on mission support functions.
• Applying established methods to evaluate operational problems and develop conclusions.

Skills

Specialized experience

Verification

Technical guidance

Problem solving

Education

Graduate education substitution

Job description

U.S. Customs and Border Protection, within the Department of Homeland Security, seeks a GS-9 professional in the Memphis, TN area.

The role requires 1 year of specialized experience or graduate education substitution and involves recommending solutions, verifying facts, and providing guidance to managers to support mission operations. Applicants must meet Time-in-Grade requirements, pass a thorough background investigation, and comply with CBP residency rules.