Strategic Program Manager - Utilities & Cross-Team Delivery

Zenith services; Miami (FL); On-site; USD 110,000 - 150,000; Full time

Job summary

Zenith services is seeking an experienced Program Manager to lead and coordinate cross-functional programs in the utilities sector. You will manage multiple concurrent projects across IT, Operations, Engineering, Business, Vendors, and external stakeholders in a matrixed enterprise.

You will develop plans, monitor milestones, budgets, risks, and dependencies, and ensure on-time delivery within scope. Strong stakeholder management and governance experience are essential, with a track record of

Qualifications

• Bachelor's degree in Business, Information Technology, Engineering, or related discipline.
• 8+ years of program/project management experience, preferably in utilities, energy, infrastructure, or similarly regulated sectors.
• Proven experience managing multiple projects/workstreams concurrently.
• Strong stakeholder management and executive communication skills.

Responsibilities

• Lead end-to-end delivery of large-scale cross-functional programs from initiation through implementation and closure.
• Develop and maintain program plans, milestones, schedules, budgets, resource plans, and delivery roadmaps.
• Establish program governance, processes, reporting structures, and communication plans.
• Coordinate multiple projects and workstreams to ensure alignment with overall program objectives.
• Monitor program progress against scope, schedule, budget, quality, and business objectives.
• Identify issues, risks, assumptions, dependencies, and constraints and drive them toward resolution.
• Coordinate closely with IT, Business, Engineering, Field Operations, Infrastructure, Cybersecurity, Data, Finance, Procurement, and Compliance teams.
• Facilitate Steering Committee and executive governance meetings.
• Ensure timely escalation and resolution of critical program issues.
• Coordinate with third-party vendors, implementation partners, consultants, and technology providers.
• Track vendor deliverables, milestones, SLAs, commitments, and contractual obligations.
• Manage program budgets, forecasts, resource allocation, and financial tracking.
• Coordinate testing, deployment, cutover, implementation, and post-production stabilization activities.
• Ensure appropriate transition of solutions into operational support.

Skills

Program Management

Cross-functional Leadership

Stakeholder Management

Vendor Management

Risk & Dependency Mgmt

Budget & Resource Mgmt

Regulated Industry Experience

Agile/Waterfall Hybrid

Education

Bachelor's degree in Business, IT, or Engineering

Tools

Jira

MS Project

Smartsheet

Confluence

Power BI

Job description

Zenith services is seeking an experienced Program Manager to lead and coordinate cross-functional programs in the utilities sector. You will manage multiple concurrent projects across IT, Operations, Engineering, Business, Vendors, and external stakeholders in a matrixed enterprise.

You will develop plans, monitor milestones, budgets, risks, and dependencies, and ensure on-time delivery within scope. Strong stakeholder management and governance experience are essential, with a track record of