Senior Healthcare Transformation Program Manager

ZENITH INFOTEK LLC; North Carolina; On-site; USD 140,000 - 190,000; Full time

Job summary

ZENITH INFOTEK LLC is seeking a Senior Program Manager/Director with deep US Healthcare domain expertise to lead large-scale transformation and modernization programs. The role requires coordinating business, technology, and global delivery teams while maintaining executive-level communications.

The successful candidate will drive end-to-end delivery, governance, and risk management across complex healthcare initiatives, applying Agile, Waterfall, or Hybrid approaches to ensure timely,

Qualifications

• 17+ years of IT experience.
• 8+ years of Program Management / Delivery Management experience.
• Strong experience in the US Healthcare domain.
• Experience with Healthcare Provider, Medicaid, MMIS, Claims, Enrollment, Eligibility, Healthcare Digital Transformation.
• Proven experience managing large transformation / modernization programs.
• Strong experience managing global delivery models with onsite/offshore teams.
• Excellent executive-level communication and presentation skills.
• Strong stakeholder, customer, people, budget, and risk management experience.
• Experience working with Agile, Waterfall, and/or Hybrid delivery methodologies.
• Ability to communicate effectively with senior executives, business sponsors, SMEs, and technical leadership.

Responsibilities

• Lead end-to-end delivery of complex US Healthcare programs across digital transformation and modernization initiatives.
• Conduct executive reviews, steering committee meetings, governance forums, and status reviews with senior leadership.
• Serve as the primary interface between executive stakeholders, customer leadership, business sponsors, and delivery teams.
• Manage large-scale programs using Global Delivery Model execution.
• Own program scope, schedule, budget, delivery quality, risks, dependencies, and resource planning.
• Manage cross-functional teams including business stakeholders, SMEs, technology teams, vendors, and offshore/onsite delivery teams.
• Drive program governance, reporting, escalation management, and stakeholder communication.
• Ensure delivery adherence to timelines, quality standards, and contractual commitments.
• Apply Agile, Waterfall, or Hybrid methodologies based on program requirements.
• Lead modernization initiatives within digital healthcare platforms and applications.
• Identify and proactively manage program risks, issues, dependencies, and mitigation plans.
• Build strong relationships with business sponsors and customer leadership.

Skills

Program management

Healthcare domain knowledge

Executive communication

Stakeholder management

Global delivery

Hybrid delivery approaches

Job description

ZENITH INFOTEK LLC is seeking a Senior Program Manager/Director with deep US Healthcare domain expertise to lead large-scale transformation and modernization programs. The role requires coordinating business, technology, and global delivery teams while maintaining executive-level communications.

The successful candidate will drive end-to-end delivery, governance, and risk management across complex healthcare initiatives, applying Agile, Waterfall, or Hybrid approaches to ensure timely,