Senior GTM Programs Leader | AI-Driven Ops

RevOps Report; Durham (NC); On-site; USD 130,000 - 180,000; Full time

Benefits offered by this job

Bonuses

Paid time off

Parental leave

Private medical insurance

Job summary

A Senior Program Manager at Avalara will lead enterprise-wide programs enabling GTM success, partnering with executives to translate strategy into executable plans and measurable results.

The role blends program management with change leadership, leveraging AI tools and data insights to improve decision-making and operational efficiency across Sales, Marketing, and Customer Success teams.

Qualifications

• 8+ years of program management, strategy and operations, or consulting experience in GTM.
• 4+ years of direct experience in change management or organizational transformation in GTM.
• Ability to manage complex programs.
• Experience using AI tools to enhance program management, reporting, and executive decision support.

Responsibilities

• Lead strategic programs that support Revenue Operations and GTM priorities from planning through successful execution.
• Partner with executive leaders to define program goals, align priorities, and ensure strategic programs deliver measurable value.
• Develop comprehensive program plans, including timelines, milestones, dependencies, budgets, resource allocation, and success metrics.
• Facilitate executive-level governance, steering committee meetings, by providing concise updates.
• Build partnerships across Sales, Marketing, Customer Success,
• Lead organizational change management efforts, including partner engagement, communication planning, adoption strategies, and process enablement.
• Improve by identifying opportunities to simplify workflows, increase operational efficiency, and improve program governance.
• AI-powered tools and business intelligence platforms to enhance program reporting, forecasting, executive communications, and operational insights.

Skills

Program management

Strategic planning

Change management

Executive communication

AI-driven decision support

Education

Bachelor's degree in business or related field

Tools

Power BI

SQL

Glean

Claude

Job description

A Senior Program Manager at Avalara will lead enterprise-wide programs enabling GTM success, partnering with executives to translate strategy into executable plans and measurable results.

The role blends program management with change leadership, leveraging AI tools and data insights to improve decision-making and operational efficiency across Sales, Marketing, and Customer Success teams.