Strategic Program Manager, PMO

Ladders; United States; Remote; USD 114,000 - 143,000; Full time

Benefits offered by this job

Remote-first environment

Unlimited paid time off

401(k) with employer match

Diverse and inclusive culture

Opportunities for professional growth

Job summary

Ladders is seeking a Strategic Program Manager, PMO to join a leader in Finance & Insurance. This remote US-based role focuses on PMO transformation, governance maturity, and scalable portfolio delivery using an AI-first mindset.

The position collaborates across stakeholders to redesign processes and drive platform-level program delivery, with a strong emphasis on change leadership. The role requires 6–10 years leading PMO programs, a business/PM background, and hands-on experience with Jira,

Qualifications

• 6–10 years leading complex PMO programs and transformation initiatives.
• Bachelor’s degree in Business, Project Management, or a related field.
• Advanced experience in PMO governance and operational transformation.
• Demonstrated AI-first mindset in process reimagining.
• Strong knowledge of implementation methodologies and change management practices.
• Hands-on expertise with PMO tools like Jira, Salesforce, and ServiceNow.
• Experience in project forecasting and capacity planning across program portfolios.

Responsibilities

• Lead PMO transformation initiatives to enhance operational scalability and governance maturity
• Champion an AI-first approach by redesigning processes around automation and workflow
• Drive the shift from single-product to platform-level program design and stakeholder engagement
• Own project forecasting and capacity planning for the PMO portfolio
• Establish and enhance PMO governance frameworks to improve organizational consistency
• Drive implementation methodology evolution by recommending process improvements
• Lead change management efforts to ensure successful adoption of new tools and practices

Skills

PMO governance

Change management

AI-first mindset

Stakeholder engagement

Forecasting

Capacity planning

Education

Bachelor's degree in Business, Project Management, or related field

Tools

Jira

Salesforce

ServiceNow

Job description

For our client, we are seeking a Strategic Program Manager, PMO to join the team of a leader in the Finance & Insurance space.

This role will lead PMO transformation initiatives that strengthen operational scalability, governance maturity, and portfolio-level execution. The position will partner closely with stakeholders across the organization to redesign processes, improve consistency, and support a broader shift toward platform-oriented program delivery. A strong AI-first mindset and change leadership approach will be important in driving adoption of new ways of working.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $114,000 – $143,000 annually

Responsibilities

• Lead PMO transformation initiatives to enhance operational scalability and governance maturity
• Champion an AI-first approach by redesigning processes around automation and workflow
• Drive the shift from single-product to platform-level program design and stakeholder engagement
• Own project forecasting and capacity planning for the PMO portfolio
• Establish and enhance PMO governance frameworks to improve organizational consistency
• Drive implementation methodology evolution by recommending process improvements
• Lead change management efforts to ensure successful adoption of new tools and practices

Qualifications

• 6–10 years leading complex PMO programs and operational transformation initiatives
• Bachelor’s degree in Business, Project Management, or a related field
• Advanced experience in PMO governance and operational transformation
• Demonstrated AI-first mindset in process reimagining
• Strong knowledge of implementation methodologies and change management practices
• Hands-on expertise with PMO tools like Jira, Salesforce, and ServiceNow
• Experience in project forecasting and capacity planning across program portfolios

Benefits

• Remote-first work environment
• Unlimited paid time off
• 401(k) with employer match
• Diverse and inclusive company culture
• Opportunities for professional development and mentorship

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.