Strategic Program Manager – Operations & Compliance

Avery's House LLC; Boise (ID); On-site; USD 47,000 - 63,000; Full time

Benefits offered by this job

Consistent Schedules

Competitive pay

Rewarding experiences helping people

Career development

Growth opportunities

Dynamic environment

Benefits

Job summary

Avery's House LLC in Boise, ID is seeking a full-time administrator to lead the agency under the direction of the Executive Director. The role coordinates strategic operations, ensures compliance with regulations, and oversees daily activities to support high-quality client services.

The ideal candidate will manage staff, monitor programs, and liaise across clinical, client support, and management teams, ensuring ethical standards and timely reporting.

Qualifications

• Must have a valid Idaho Driver's License in good standing.
• Must be minimum 21 years of age.
• Must pass background check.
• Must pass drug screening.
• Must be able to climb up and down stairs, hills, bend and lift 25+lbs
• Enhanced Clearance with Idaho Health and Welfare (preferred- will be required to obtain)
• CPR/First Aid certification (preferred- will be required to obtain)
• Current TB test (will be required to obtain)

Responsibilities

• Projects at direction of Executive Director.
• Provides guidance and leadership regarding the agency's overall direction, focus, vision, and mission.
• Conducts strategic and long-range planning for the agency.
• Acts as Liaison to Clinical, Client Support, and Management.
• Administratively supports the Medication Management Operations.
• Oversees and monitors the agency's daily business and practices.
• Oversees front of house and operations.
• Oversees the completion and submittal of such reports and records as may be required by contract agencies, referral sources, monitoring, auditing, accrediting and licensing agencies.
• Ensures that the agency's services are performed in an ethical, high-quality manner, resulting in a high-level of customer satisfaction.
• Responsible for employees' and agency's compliance with all agency policies and procedures and National Accreditation Standards.
• Provides staff access to all records and resources necessary for the performance of their duties.
• Ensures that the agency complies with all mandated laws, regulations, leases, ethical and professional standards and licenses, including but not limited to those promulgated by the state, department of health services, and the joint commission.
• Serves as the agency's administrative authority for addressing grievances submitted by employees, customers, clients, or others.
• Ensures that crisis and emergency policies and procedures are understood and implemented.
• Follows and enforces all the agency's policies and procedures.
• Manages the support staff. In regard to hiring, supervising, training, and scheduling.

Job description

Avery's House LLC in Boise, ID is seeking a full-time administrator to lead the agency under the direction of the Executive Director. The role coordinates strategic operations, ensures compliance with regulations, and oversees daily activities to support high-quality client services.

The ideal candidate will manage staff, monitor programs, and liaise across clinical, client support, and management teams, ensuring ethical standards and timely reporting.