Program Manager

Avery's House; Boise (ID); Presencial; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

Avery's House in Idaho seeks an experienced Program Manager to serve as the agency administrator under Idaho DHS licensing, ensuring compliance with Joint Commission standards and the organization's mission. You will set the agency's direction, oversee daily operations, quality assurance, and overall quality of care while representing the agency to stakeholders.

This role supervises agency directors, manages front office and operations, and ensures regulatory reporting; you will hire, train, and

Formación

• Requires valid Idaho Driver’s License.
• Must be minimum 21 years of age.
• Background check and drug screen required.
• CPR/First Aid certification preferred/required to obtain.
• Must be able to climb stairs, hills and lift 25+ lbs.

Responsabilidades

• Provide strategic direction and oversight of the agency’s operations and performance.
• Act as Liaison to Clinical, Client Support, and Management.
• Oversee daily business, facilities, and quality assurance to ensure high-quality care.
• Ensure compliance with all policies, regulations, and licensing standards.
• Manage staff hiring, supervision, training, and scheduling.

Conocimientos

Leadership

Strategic planning

Operations management

Staff supervision

Descripción del empleo

Avery's House is a substance abuse & mental health treatment provider for adolescents, seeking experienced, dependable, and responsible Program Manager. The Program Manager serves as the agency administrator as outlined in the regulations of the Idaho Department of Health Services Licensing, and is fully authorized and empowered to carry out the provisions of that Article. This also includes that compliance is maintained with the standards expressed by the Joint Commission. He/she establishes the overall direction of the agency and ensures that it remains driven by its mission and vision. He/she oversees the general business of the agency, facility management, quality assurance, and holds the final responsibility for its quality of care, treatment, and safe and efficient operation. Provides supervision for the agency directors as well as represents the agency at various functions, organizations, and with customers.

Why:

To Inspire Change!

What

To foster a community that support recovery from addiction, trauma, and mental health issues.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• 1. Projects at direction of Executive Director.
• 2. Provides guidance and leadership regarding the agency’s overall direction, focus, vision, and mission.
• 3. Conducts strategic and long-range planning for the agency.
• 4. Acts as Liaison to Clinical, Client Support, and Management.
• 5. Administratively supports the Medication Management Operations.
• 6. Oversees and monitors the agency’s daily business and practices.
• 7. Oversees front of house and operations.
• 8. Oversees the completion and submittal of such reports and records as may be required by contract agencies, referral sources, monitoring, auditing, accrediting and licensing agencies.
• 9. Ensures that the agency’s services are performed in an ethical, high-quality manner, resulting in a high-level of customer satisfaction.
• 10. Responsible for employees’ and agency’s compliance with all agency policies and procedures and National Accreditation Standards.
• 11. Provides staff access to all records and resources necessary for the performance of their duties.
• 12. Ensures that the agency complies with all mandated laws, regulations, leases, ethical and professional standards and licenses, including but not limited to those promulgated by the state, department of health services, and the joint commission.
• 13. Serves as the agency’s administrative authority for addressing grievances submitted by employees, customers, clients, or others.
• 14. Ensures that crisis and emergency policies and procedures are understood and implemented.
• 17. Follows and enforces all the agency’s policies and procedures.
• 18. Manages the support staff. In regard to hiring, supervising, training, and scheduling.

REQUIREMENTS

• REQUIRED: Must have a valid Idaho Driver’s License in good standing.
• REQUIRED: Must be minimum 21 years of age.
• REQUIRED: Must pass background check.
• REQUIRED: Must pass drug screening.
• REQUIRED: Must be able to climb up and down stairs, hills, bend and lift 25+lbs
• Enhanced Clearance with Idaho Health and Welfare (preferred- will be required to obtain)
• CPR/First Aid certification (preferred- will be required to obtain)
• Current TB test (will be required to obtain)