Program Manager

Avery's House; Boise (ID); In loco; USD 70.000 - 100.000; Tempo pieno

Descrizione del lavoro

Avery's House, a substance abuse and mental health treatment provider for adolescents in Idaho, is seeking an experienced Program Manager. The role acts as the agency administrator, ensuring compliance with Idaho Department of Health Services Licensing and Joint Commission standards, and directing operations to sustain the agency's mission and quality of care.

The Program Manager oversees daily business, facility management, quality assurance, and staff supervision.

Mansioni

• Oversees agency operations and compliance with Idaho licensing and Joint Commission standards.
• Provides leadership for clinical, client support, and management liaison roles.
• Manages agency direction, mission alignment, and quality assurance of services.
• Supervises support staff and staffing schedules; ensures access to records and resources.

Descrizione del lavoro

Avery's House is a substance abuse & mental health treatment provider for adolescents, seeking experienced, dependable, and responsible Program Manager. The Program Manager serves as the agency administrator as outlined in the regulations of the Idaho Department of Health Services Licensing, and is fully authorized and empowered to carry out the provisions of that Article. This also includes that compliance is maintained with the standards expressed by the Joint Commission. He/she establishes the overall direction of the agency and ensures that it remains driven by its mission and vision. He/she oversees the general business of the agency, facility management, quality assurance, and holds the final responsibility for its quality of care, treatment, and safe and efficient operation. Provides supervision for the agency directors as well as represents the agency at various functions, organizations, and with customers.

Why:

To Inspire Change!

What

To foster a community that support recovery from addiction, trauma, and mental health issues.

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

• 1. Projects at direction of Executive Director.
• 2. Provides guidance and leadership regarding the agency’s overall direction, focus, vision, and mission.
• 3. Conducts strategic and long-range planning for the agency.
• 4. Acts as Liaison to Clinical, Client Support, and Management.
• 5. Administratively supports the Medication Management Operations.
• 6. Oversees and monitors the agency’s daily business and practices.
• 7. Oversees front of house and operations.
• 8. Oversees the completion and submittal of such reports and records as may be required by contract agencies, referral sources, monitoring, auditing, accrediting and licensing agencies.
• 9. Ensures that the agency’s services are performed in an ethical, high-quality manner, resulting in a high-level of customer satisfaction.
• 10. Responsible for employees’ and agency’s compliance with all agency policies and procedures and National Accreditation Standards.
• 11. Provides staff access to all records and resources necessary for the performance of their duties.
• 12. Ensures that the agency complies with all mandated laws, regulations, leases, ethical and professional standards and licenses, including but not limited to those promulgated by the state, department of health services, and the joint commission.
• 13. Serves as the agency’s administrative authority for addressing grievances submitted by employees, customers, clients, or others.
• 14. Ensures that crisis and emergency policies and procedures are understood and implemented.
• 17. Follows and enforces all the agency’s policies and procedures.
• 18. Manages the support staff. In regard to hiring, supervising, training, and scheduling.

REQUIREMENTS

• REQUIRED: Must have a valid Idaho Driver’s License in good standing.
• REQUIRED: Must be minimum 21 years of age.
• REQUIRED: Must pass background check.
• REQUIRED: Must pass drug screening.
• REQUIRED: Must be able to climb up and down stairs, hills, bend and lift 25+lbs
• Enhanced Clearance with Idaho Health and Welfare (preferred- will be required to obtain)
• CPR/First Aid certification (preferred- will be required to obtain)
• Current TB test (will be required to obtain)