Strategic Program Manager, Offers CoE

Software Guidance & Assistance, Inc. (SGA, Inc.); San Jose (CA); On-site; USD 140,000 - 195,000; Full time

Job summary

A leading technology solutions provider is looking for a Strategic Program Manager to oversee offer initiatives in San Jose, CA. The role involves leading program execution, collaborating across various teams, and managing timelines and documentation. Candidates should possess over 5 years of program management experience and skills in communication and problem-solving. This position emphasizes ownership, attention to detail, and the ability to navigate complex initiatives, contributing directly to impactful business outcomes.

Qualifications

• 5+ years of program or project management experience, preferably in pricing or revenue operations.
• Strong ability to collaborate and influence across teams.
• Detail-focused with a strong sense of ownership.
• Excellent communication, organization, and problem-solving skills.
• Curious, proactive, and solutions-oriented.
• Comfortable navigating ambiguity and driving clarity.
• Detail-focused with a strong sense of ownership.

Responsibilities

• Lead end-to-end execution of offer initiatives from intake to launch.
• Manage timelines, dependencies, and risks across multiple initiatives.
• Identify opportunities to simplify and improve processes.
• Maintain inventory and visibility into active and planned offers, ensuring accuracy and transparency.
• Manage timelines, dependencies, and risks across multiple initiatives for Biz Pro and Cpro.
• Develop and deliver status reports, dashboards, and executive summaries, while maintaining clear documentation and sharing updates and learnings.
• Identify opportunities to simplify, scale, and improve processes using automation and AI.

Skills

Program management experience

Collaboration and influencing skills

Experience with approval workflows

Excellent communication skills

Problem-solving skills

Stakeholder management

Tools

Jira

Confluence

Job description

Software Guidance & Assistance, Inc., (SGA), is searching for a Strategic Program Manager, Offers CoE for a contract assignment with one of our premier SaaS clients in San Jose, CA.

We're passionate about empowering people to create, communicate, and deliver exceptional digital experiences. The Offers Center of Excellence (CoE) plays a key role in enabling that mission by bringing consistency, governance, and operational excellence to how we design and deliver promotional and pricing offers globally.

In this role, you'll partner across GTM, Finance, Analytics, Pricing Ops, Buying Programs, Legal, Product Marketing, and Promo Delivery to turn ideas into scalable, executable offers. You'll help bring clarity to complex initiatives, connect teams, and ensure offers are not only aligned to business goals, but also operationally sound and ready to deliver impact at scale.

Responsibilities

• Lead end-to-end execution of offer initiatives, from intake through PAR approval to launch
• Partner across teams to shape business cases, align stakeholders, and bring offers to life
• Drive SKU enablement, DMPS ticketing, and execution readiness across systems
• Maintain inventory and visibility into active and planned offers, ensuring accuracy and transparency
• Manage timelines, dependencies, and risks across multiple initiatives for Biz Pro and Cpro
• Develop and deliver status reports, dashboards, and executive summaries, while maintaining clear documentation and sharing updates and learnings
• Identify opportunities to simplify, scale, and improve processes using automation and AI

Required Skills

• 5+ years of program or project management experience (pricing, offers, GTM, or revenue operations preferred)
• Strong ability to collaborate and influence across cross-functional teams
• Experience working with approval workflows, Jira/Confluence, or similar tools
• Excellent communication, organization, and problem-solving skills
• Curious, proactive, and solutions-oriented
• Comfortable navigating ambiguity and driving clarity
• Detail-focused, with a strong sense of ownership
• Energized by working across teams to deliver meaningful outcomes

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.