Strategic Program Manager - Global Manufacturing & Delivery

Axiomtek USA; Methuen (MA); On-site; USD 100,000 - 140,000; Full time

Job summary

Axiomtek USA is seeking a Program Manager to oversee the end-to-end product delivery process, ensuring on-time, high-quality output and customer satisfaction in a multi-vendor environment.

The role requires strong cross-functional leadership, capability to implement high-level program initiatives, and regular quarterly business reviews with customers. Focus areas include cost savings, inventory turns, and upselling opportunities.

Qualifications

• Strong communication skills, both oral and written.
• BS/BA in Business or a technical discipline, or 5+ years of equivalent experience.
• Working knowledge of ERP/MRP structure.
• Proficiency in MS Outlook, Word, Excel, PowerPoint, Visio; SAP is a plus.

Responsibilities

• Act as primary contact and escalation path for the customer throughout the program life.
• Help facilitate New Product Introduction for mass production readiness.
• Assist internal teams to optimize profitability and inventory management.
• Participate in processes to ensure quality and on-time delivery.
• Provide forecast data to internal teams and key suppliers.
• Contribute to strategic supply chain agreements and material price negotiations.
• Communicate manufacturing capabilities and service offerings.
• Establish strong relationships and support team environment with customers.
• Coordinate and participate in business reviews.
• Seek upselling opportunities within assigned accounts.
• Support sales team to close new business opportunities.
• Identify and resolve program issues (technical, quality, supply chain).
• Adhere to Quality Management System.

Skills

Communication

BS/BA in Business or technical field

ERP/MRP

Microsoft Office (Outlook/Word/Excel/P

SAP

Education

BS/BA in Business or a technical discipline

Tools

Visio

SAP

Job description

Axiomtek USA is seeking a Program Manager to oversee the end-to-end product delivery process, ensuring on-time, high-quality output and customer satisfaction in a multi-vendor environment.

The role requires strong cross-functional leadership, capability to implement high-level program initiatives, and regular quarterly business reviews with customers. Focus areas include cost savings, inventory turns, and upselling opportunities.