Strategic Program Manager

Marlabs; Coppell (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Marlabs is seeking a Strategic Program Manager to lead complex, cross‑functional initiatives across Origination, Servicing, Operations, Technology, Risk, and Compliance. The role partners with business and technology leaders to translate strategic objectives into executable plans and measurable outcomes in a fast‑paced environment.

The ideal candidate combines strong program leadership with business acumen and executive communication skills, in environments with rapidly evolving priorities.

Qualifications

• Bachelor's degree in related field is preferred.
• 7+ years of project, program, or transformation leadership experience.
• Mortgage origination and/or servicing experience is strongly preferred.
• Experience leading enterprise initiatives involving multiple stakeholders and business functions.
• Experience supporting executive leadership teams and governance processes.
• PMP certification preferred but not required.

Responsibilities

• Lead complex programs and initiatives across Origination, Servicing, Operations, Technology, Risk, Compliance, and Commercial organizations.
• Partner with business leaders to define scope, success metrics, operating models, and implementation roadmaps for strategic initiatives.
• Develop and manage program plans, milestones, dependencies, risks, and stakeholder communications.
• Coordinate multiple workstreams and ensure alignment across business and technology teams.
• Facilitate executive meetings, governance forums, and decision‑making sessions.
• Prepare executive‑level presentations, status updates, business cases, and recommendations.
• Identify risks, dependencies, and organizational impacts and drive resolution strategies.
• Support product launches, business readiness, operational readiness, and change management activities.
• Drive accountability across stakeholders to ensure successful delivery of business outcomes.
• Performs related duties as assigned by management.

Skills

PMP certification

Education

Bachelor’s degree in related field

Job description

We are looking for candidates with experience in Mortgage Banking, Program Management, Enterprise Project Management, Large Projects, Servicing Projects

The Strategic Program Manager is responsible for leading complex, cross-functional initiatives that drive enterprise transformation, strategic initiatives, operational excellence, and business growth through the successful delivery of complex cross-functional programs. This role partners closely with business and technology leaders to translate strategic objectives into executable plans and measurable outcomes.

The ideal candidate combines strong project leadership capabilities with business acumen, executive communication skills, and experience operating in fast-paced environments where priorities evolve rapidly.

Essential Functions, Duties, and Responsibilities

• Lead complex programs and initiatives across Origination, Servicing, Operations, Technology, Risk, Compliance, and Commercial organizations.


• Partner with business leaders to define scope, success metrics, operating models, and implementation roadmaps for strategic initiatives.


• Develop and manage program plans, milestones, dependencies, risks, and stakeholder communications.


• Coordinate multiple workstreams and ensure alignment across business and technology teams.


• Facilitate executive meetings, governance forums, and decision‑making sessions.


• Prepare executive‑level presentations, status updates, business cases, and recommendations.


• Identify risks, dependencies, and organizational impacts and drive resolution strategies.


• Support product launches, business readiness, operational readiness, and change management activities.


• Drive accountability across stakeholders to ensure successful delivery of business outcomes.


• Performs related duties as assigned by management.

Qualifications and Education Requirements

• Bachelor’s degree in related field is preferred.


• 7+ years of project, program, or transformation leadership experience.


• Mortgage origination and/or servicing experience is strongly preferred.


• Experience leading enterprise initiatives involving multiple stakeholders and business functions.


• Experience supporting executive leadership teams and governance processes.


• PMP certification preferred but not required