Strategic Program Lead for Key Accounts

Schneider Electric; Raleigh (NC); Hybrid; USD 118,000 - 176,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Basic life insurance

Flexible work arrangements

Paid holidays (12)

Paid time off (15 days)

401(k) with match

Company share ownership

Job summary

Schneider Electric in the United States is seeking a Program Manager to lead strategic execution of Key Account programs, interfacing with customers, global factories, suppliers, and internal operations to ensure scope, cost, schedule, and quality.

You will translate strategy into program roadmaps, drive cross‑functional alignment, manage risk, and provide executive‑level visibility. Travel up to 25% and a hybrid US-based work model are expected.

Qualifications

• Bachelor’s degree or equivalent experience; advanced degree a plus.
• 5–10+ years of experience leading complex, cross‑functional programs or operations in a senior capacity.
• Strong experience engaging customers, supply chain partners, and manufacturing operations.
• Proven ability to lead large initiatives without direct authority.
• Demonstrated success delivering programs on cost, on schedule, and on quality.
• Outstanding communication skills at all levels, from factory personnel to executives.
• Proficiency in MS Office; MS Project, Visio, and Excel preferred.
• Willingness to travel up to 25%.

Responsibilities

• Serve as the representative and voice of the Key Account business to customers, factories, suppliers, and internal leadership.
• Establish trusted relationships with strategic customers and executive stakeholders.
• Translate business strategy into executable program roadmaps that drive Key Account business success.
• Act as the primary senior point of contact for key customers on delivery status, risks, requirements, and commitments.
• Lead customer discussions, escalations, operational reviews, and program readiness checkpoints.
• Ensure customer expectations are aligned, documented, and delivered with high reliability.
• Represent the Key Account business with global factories and suppliers, ensuring production schedules, capacity plans, and material readiness support customer commitments.
• Lead cross‑functional resolution of manufacturing issues, supply constraints, and schedule challenges.
• Provide forecast visibility, volume outlook, and program priorities to supply chain and factory leadership.
• Own end‑to‑end execution for complex, high‑impact Key Account programs.
• Lead planning, backlog management, scheduling, and risk governance to ensure predictable delivery.
• Identify, elevate, and drive closure of issues that threaten scope, schedule, cost, or customer satisfaction.
• Facilitate cross‑functional alignment across engineering, operations, sourcing, logistics, and services.
• Champion continuous improvement in processes, communication mechanisms, tools, and delivery performance.
• Provide executive‑ready communication, dashboards, and program visibility to internal and external stakeholders.
• What you bring: Bachelor’s degree or equivalent experience; advanced degree a plus.

Skills

Cross-functional leadership

Program management

Customer engagement

Strategic planning

Communication

Influence without authority

MS Office

MS Project

Visio

Excel

Education

Bachelor’s degree or equivalent experience

Advanced degree

Tools

MS Project

Visio

Excel

Job description

Schneider Electric in the United States is seeking a Program Manager to lead strategic execution of Key Account programs, interfacing with customers, global factories, suppliers, and internal operations to ensure scope, cost, schedule, and quality.

You will translate strategy into program roadmaps, drive cross‑functional alignment, manage risk, and provide executive‑level visibility. Travel up to 25% and a hybrid US-based work model are expected.