Strategic Program Lead: Delivery & Impact

TiER1 Performance; Covington (KY); On-site; USD 90,000 - 130,000; Full time

Job summary

TiER1 Performance is seeking a hands-on, client-facing Project/Program Manager to translate strategy into executable plans and deliver tangible business impact. You will lead day-to-day management of complex projects, aligning stakeholders, and guiding cross-functional teams to realize outcomes.

You will work directly with client leaders, manage project plans and governance, and drive engagement through proactive communication and issue resolution.

Qualifications

• Experience managing project budgets, forecasting and financial performance.
• Experience in consulting or cross-functional environments preferred.
• Proficiency with tools like Smartsheet, Jira, or MS Project.
• Demonstrated experience managing complex, cross-functional projects, including planning, stakeholder coordination and delivery.
• Occasional travel for client or company meetings may be required.

Responsibilities

• Turn Strategy into Action by translating priorities into actionable plans, milestones, and success measures.
• Lead the day-to-day delivery of complex, cross-functional projects from initiation through completion.
• Build and maintain project plans, governance, and team rhythms to keep work on track.
• Coordinate across disciplines, including change, communications, creative, learning, technology, and organizational talent.
• Manage project financials, including forecasting, hours, invoicing, and gross margin.
• Build strong client relationships, keep stakeholders aligned, facilitate key decisions, and track progress toward business outcomes.

Skills

Budget management

Forecasting

Financial performance

Consulting experience

Cross-functional collaboration

Communication facilitation

Tools

Smartsheet

Jira

MS Project

Job description

TiER1 Performance is seeking a hands-on, client-facing Project/Program Manager to translate strategy into executable plans and deliver tangible business impact. You will lead day-to-day management of complex projects, aligning stakeholders, and guiding cross-functional teams to realize outcomes.

You will work directly with client leaders, manage project plans and governance, and drive engagement through proactive communication and issue resolution.