Strategic Program Director: Lead Services & Compliance

Family Service Center | The Center for Mental Health & Wellbeing; Galveston (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

Family Service Center of Galveston County is seeking a Program Director to provide strategic and operational leadership for assigned programs, ensuring alignment with FSC’s mission, contractual requirements, and standards of care. The role oversees staff, documentation, data integrity, quality assurance, and collaborative partnerships to enhance client outcomes.

The successful candidate will supervise staff, monitor performance, ensure timely reporting, and promote accountability, continuous

Qualifications

• Bachelor’s degree in Social Work, Counseling, Psychology, Public Administration, Human Services, Business Administration, Behavioral Health, or a related field.
• Master’s degree in a related field preferred.
• Minimum of 5 years of progressively responsible experience in program management, behavioral health, social services, healthcare, or nonprofit services.
• Minimum of 3 years of supervisory, program management, or administrative leadership experience.
• Demonstrated experience managing programs, contracts, grants, or community-based services.
• Experience with compliance monitoring, reporting, quality assurance, and performance management preferred.

Responsibilities

• Provide overall leadership, direction, and oversight for assigned FSC programs.
• Ensure program operations are aligned with FSC’s mission, priorities, policies, and goals.
• Develop and implement program goals, workflows, and procedures.
• Monitor activities to ensure services meet established standards and are delivered effectively.
• Maintain staffing, coverage, resources, and operational support for programs.
• Monitor compliance with federal, state, local, and FSC requirements and prepare for audits.

Skills

Program management

Leadership

Communication

Data management

EHR systems

Contract compliance

Quality assurance

Analytical skills

Education

Bachelor’s degree in Social Work, Counseling, Psychology, Public Administration, Human Services, Business Administration, Behavioral Health, or related field

Master’s degree preferred

Job description

Family Service Center of Galveston County is seeking a Program Director to provide strategic and operational leadership for assigned programs, ensuring alignment with FSC’s mission, contractual requirements, and standards of care. The role oversees staff, documentation, data integrity, quality assurance, and collaborative partnerships to enhance client outcomes.

The successful candidate will supervise staff, monitor performance, ensure timely reporting, and promote accountability, continuous