Strategic Product Portfolio Operations Associate

JPMorganChase; Jersey City (NJ); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Comprehensive health care

Retirement savings plan

Tuition reimbursement

Job summary

JPMorgan Chase & Co. in Jersey City is seeking a Product Portfolio Operations Associate within Consumer Bank to help align product investments and roadmaps with strategic objectives. You will prepare executive-level presentations, memos, and communications that update senior leaders on priorities and progress.

You will collaborate with product, technology, design, and data teams to develop dashboards and provide insights, with an automation-forward mindset to improve efficiency and scalability.

Qualifications

• 2+ years of experience in program management or performance optimization.
• Proven ability to support the implementation of operational effectiveness initiatives.
• Strong analytics and reporting experience, with the ability to translate data into actionable insights and executive-level recommendations.

Responsibilities

• Supports efforts to coordinate across products to ensure delivery against business objectives
• Aids in collecting key inputs from across products to ensure our full product-line framework highlights our core cross-product priorities, sequencing, and trade-offs
• Calculates basic metrics for portfolio management operations
• Develops change initiative materials
• Prepares high-quality executive communications, presentations, and reporting
• Tracks and documents product investment decisions, roadmaps, and key initiatives, ensuring accuracy and timely updates.
• Contributes to the development and maintenance of planning processes and deliverables, including portfolio roadmaps and performance metrics.
• Collaborates with product, technology, design, and data teams to collect information and monitor initiative status.
• Design, develop, and maintain dashboards and visualizations that provide meaningful performance, capacity, and operational insights for stakeholders.
• Demonstrate an automation-forward mindset, proactively challenging manual processes and implementing sustainable solutions that improve efficiency and scalability.

Skills

Program management

Performance optimization

Data analytics

Executive storytelling

Written communication

Cross-functional collaboration

Jira

Confluence

Microsoft Excel

PowerPoint

Education

Bachelor's degree in Business or related field

Tools

Jira

Confluence

Excel

PowerPoint

Job description

JPMorgan Chase & Co. in Jersey City is seeking a Product Portfolio Operations Associate within Consumer Bank to help align product investments and roadmaps with strategic objectives. You will prepare executive-level presentations, memos, and communications that update senior leaders on priorities and progress.

You will collaborate with product, technology, design, and data teams to develop dashboards and provide insights, with an automation-forward mindset to improve efficiency and scalability.