Strategic Process & Policy Manager (Supply Chain)

Norwegian Cruise Line Holdings Ltd.; Miami (FL); On-site; USD 85,000 - 120,000; Full time

Job summary

Norwegian Cruise Line Holdings Ltd. seeks a Processes & Procedures Manager to drive optimization across supply chain operations. You will design and lead process improvement projects, partner with functional leaders, and develop standardized playbooks for Source-to-Pay and Requisition-to-Delivery.

The role requires strong project management, data analysis, and training capabilities to implement best practices and sustain continuous improvement across a global organization.

Qualifications

• Bachelor's degree in Supply Chain Management, Business Administration, or related field; Master's preferred.
• Minimum 5 years in supply chain with focus on process improvement and project management.
• Experience with supply chain transformation is a plus.

Responsibilities

• Design and implement process improvement projects aligning with Supply Chain goals.
• Collaborate with functional leaders to define business needs and structure projects accordingly.
• Develop standardized playbooks for Source-to-Pay and Requisition-to-Delivery processes.
• Promote a culture of continuous improvement across teams.
• Provide training and support on new processes and procedures to Supply Chain staff.
• Track all Supply Chain projects and ensure compliance with policies (bidding, approvals, POs, contracts).
• Monitor and analyze supply chain performance metrics to identify improvement opportunities.
• Lead initiatives to enhance supply chain operations.
• Stay updated on industry trends and best practices to drive optimization.

Skills

Process optimization

Stakeholder collaboration

Project management

Data analysis

Supply chain knowledge

Training and coaching

Continuous improvement

Strong communication

Education

Bachelor's degree in Supply Chain Management

Bachelor's degree in Business Administration

Master's degree preferred

Tools

Microsoft Office Suite

ERP / SCM software

Job description

Norwegian Cruise Line Holdings Ltd. seeks a Processes & Procedures Manager to drive optimization across supply chain operations. You will design and lead process improvement projects, partner with functional leaders, and develop standardized playbooks for Source-to-Pay and Requisition-to-Delivery.

The role requires strong project management, data analysis, and training capabilities to implement best practices and sustain continuous improvement across a global organization.