Strategic Practice Operations Manager II

Dartmouth-Hitchcock Medical Center; Manchester (NH); On-site; USD 85,000 - 130,000; Full time

Job summary

Dartmouth-Hitchcock Medical Center seeks a Senior Administrative Supervisor to lead daily operations of assigned hospital sections, ensuring patient access and service quality. Responsibilities include staffing, training, budget management, and system improvements, with a focus on cost control and revenue optimization while maintaining adherence to hospital policies and standards.

The role requires strong leadership, communication skills, and the ability to work with physicians and staff across

Qualifications

• Bachelor's degree of Science with 5 years of related supervisory/ management experience or the equivalent in education and experience required.
• Master's degree preferred.
• Excellent organization, interpersonal, oral and writing skills required.
• Exemplary leadership qualities.
• Prior experience with budgetary preparation and systems development required.
• Ability to relate effectively with physicians, administrators, support staff, and the public with tact and discretion.

Responsibilities

• Leads the health care team of each assigned section in all aspects of the daily operations of the individual section(s).
• Interviews and hires new support staff; trains new employees in section administrative procedures; evaluates performance and supports staff development; maintains a harmonious work environment.
• Assesses section needs and adjusts support staff roles and levels.
• Leads operational and informational management systems; develops efficient procedures; standardizes systems between sections.
• Facilitates multidisciplinary problem-solving with other departments at D-H.
• Identifies and develops new programs or methodologies to improve service delivery and implements changes.
• Manages financial activities including annual budget preparation and monitoring performance vs. budget; develops improvement strategies.
• Oversees revenue maximization and cost control measures; coordinates with institutional and departmental financial plans.
• Ensures adherence to institutional standards of practice and HR, billing, scheduling, and related policies.
• Performs other duties as required.

Skills

Leadership

Budgeting

Communication

Interpersonal skills

Education

Bachelor's degree in Science

Master's degree (preferred)

Job description

Dartmouth-Hitchcock Medical Center seeks a Senior Administrative Supervisor to lead daily operations of assigned hospital sections, ensuring patient access and service quality. Responsibilities include staffing, training, budget management, and system improvements, with a focus on cost control and revenue optimization while maintaining adherence to hospital policies and standards.

The role requires strong leadership, communication skills, and the ability to work with physicians and staff across