Strategic PR & Internal Communications Manager

Hotwire Communications; Fort Lauderdale (FL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

401K Retirement Plan with CompanyMatch

Paid Vacation, Sick Time, and Holidays

Hotwire Service Discounts

Job summary

Hotwire Communications in Fort Lauderdale, FL is seeking a Public Relations and Communications Manager to lead internal and corporate communications. You will manage CRM (HubSpot), maintain the editorial calendar, oversee Meltwater media lists, and craft executive thought-leadership content under the guidance of the Chief Communications Officer.

You will also contribute to social media, coordinate with brand and events teams for regional activations, monitor sentiment, and ensure brand voice and

Qualifications

• Bachelor's degree in Public Relations, Communications, Journalism, or related field.
• Four or more years of professional communications or public relations experience.
• Proficiency with a communications or marketing CRM (HubSpot preferred) and media-monitoring/database tools (Meltwater preferred).
• Working proficiency with AI tools (Claude) for drafting, editing, and research, used responsibly in line with company AI policy.
• High level of proficiency in Microsoft Suite applications (Word, PowerPoint, Excel, Outlook).
• Excellent writing and editing skills; experience with Adobe software.
• Must be able to provide own transportation to various locations in the organizational service area.
• Ability to work a flexible schedule that may include weekends, evenings, and holidays.

Responsibilities

• Own and maintain the internal-communications CRM (HubSpot) as the system of record; build, schedule, segment, and measure internal campaigns and newsletters.
• Own and maintain the editorial calendar at the direction of the Chief Communications Officer, planning content ahead across internal and corporate channels.
• Keep the company's media database and distribution lists current and accurate in Meltwater, including contacts, segments, and media lists.
• Prepare and draft executive thought-leadership content - bylines, talking points, posts, and award and speaking submissions - and distribute it on the cadence and approval set by the CCO.
• Contribute to social media content and the social content calendar, sourced from press releases and internal awards and accolades.
• Plan and deliver internal communications on a reliable cadence, aligning distribution timing with the executive (C-suite) notification and approval managed by the CCO.
• Support the CCO's media relations by preparing press releases and media materials, maintaining media lists, and tracking coverage; media pitching and spokesperson duties are led by the CCO.
• Maintain a clear, holistic projects-and-status list and report status proactively and completely, so leadership always has visibility into what is in flight and what is due.
• Take communications to a ready-to-send state and follow up on outstanding inputs and approvals so work is not delayed.
• Write and edit executive bios, speeches, internal announcements, and corporate messaging that reinforce a consistent organizational voice.
• Research and develop white papers, articles, and blog posts on technology and innovation across product lines and processes.
• Use AI tools (such as Claude) to draft, edit, summarize, research, and report more efficiently and consistently, in line with company AI policy, while safeguarding brand voice and accuracy.
• Partner with the brand-experience and events teams on communications for regional activations, events, facility tours, and product demonstrations.
• Monitor employee, customer, and community sentiment and assist in producing relevant, timely communications, including escalations when needed.
• Participate in creative meetings, copy-drafting sessions, and interdepartmental meetings, and attend select field, town-hall, civic, and B2B events to stay close to employee and customer sentiment.
• Use independent discretion consistently and constantly to determine action steps over matters of significance.
• Other duties as assigned by Supervisor.

Skills

Communication skills

Writing and editing

Project management

Technology-savvy

Education

Bachelor's degree in Public Relations, Communications, Journalism, or related field

Tools

HubSpot

Meltwater

Claude AI

Microsoft Office

Job description

Hotwire Communications in Fort Lauderdale, FL is seeking a Public Relations and Communications Manager to lead internal and corporate communications. You will manage CRM (HubSpot), maintain the editorial calendar, oversee Meltwater media lists, and craft executive thought-leadership content under the guidance of the Chief Communications Officer.

You will also contribute to social media, coordinate with brand and events teams for regional activations, monitor sentiment, and ensure brand voice and