Strategic PMO & Product Operations Leader

Capital One; McLean (VA); Sur place; USD 239 000 - 272 000; Plein temps

Avantages offerts par ce poste

Health benefits

Incentives

Résumé du poste

Capital One is seeking a Head of PMO & Product Operations to build and run the operating backbone for a multi-team organization. You will own how work flows, capacity planning, and how the system can run leaner, connecting with dependent teams across the enterprise.

You will lead a team of program and project managers, partnering with senior leaders to translate strategy into executable plans and to build scalable, repeatable processes that reduce firefighting and improve predictability over

Qualifications

• Basic Qualifications: Bachelor’s Degree or Military experience.
• At least 10 years of project management experience.
• At least 5 years of people management experience.

Responsabilités

• Owning the operating model for the organization: how priorities are set, how capacity is planned, and how work is sequenced and tracked across teams
• Driving efficiency and capacity management across the system: identifying bottlenecks, rebalancing load, and ensuring the organization's resourcing matches its highest priority commitments
• Designing and running the mechanisms (planning cycles, governance forums, reporting cadences) that give leadership visibility into delivery health, risk, and tradeoffs as they emerge
• Serving as the connective layer between this organization and the ones it interconnects with: aligning dependencies, surfacing cross-org risks early, and brokering tradeoffs so commitments made across boundaries actually hold
• Leading and developing a team of program and project managers and operations associates, setting the standards and tools they use to manage complex, dynamic work
• Partnering with senior stakeholders to translate strategy into an executable plan, and refining that plan as priorities and constraints shift
• Building scalable, repeatable processes that cut down on ad hoc firefighting and make the organization more predictable over time

Connaissances

PMO leadership

Capacity planning

Stakeholder management

Cross-functional collaboration

Process design

Formation

Bachelor’s Degree or Military experience

Outils

PMP certification

Lean

Agile

Six Sigma

Description du poste

Capital One is seeking a Head of PMO & Product Operations to build and run the operating backbone for a multi-team organization. You will own how work flows, capacity planning, and how the system can run leaner, connecting with dependent teams across the enterprise.

You will lead a team of program and project managers, partnering with senior leaders to translate strategy into executable plans and to build scalable, repeatable processes that reduce firefighting and improve predictability over