Deployment Lead (DL), FDE - Singapore

OpenAI; United States; Remote; USD 180,000 - 240,000; Full time

Job summary

OpenAI’s Forward Deployed Engineering (FDE) team turns research breakthroughs into production-grade systems and embeds with customers to deliver high-leverage solutions.

This founding role, as EMEA’s first Deployment Lead, will own end-to-end delivery of complex deployments: map customer workflows, align technical plans with business outcomes, coordinate across FDEs, Researchers, and Customer Engineers, and drive adoption and reliability at scale.

Job description

About the Team

OpenAI’s Forward Deployed Engineering (FDE) team turns research breakthroughs into production-grade systems. We embed deeply with customers to solve high-leverage problems and act as the delivery engine for our most complex large-scale engagements. We move quickly from prototype to production and surface reusable patterns that shape our platform. We operate at the intersection of deployment and development – working closely with OpenAI Research, Product and Partnerships.

About the Role

This is a founding role. As EMEA’s first Deployment Lead (DL), you will define how OpenAI delivers complex systems to customers. You will own how they are built, shipped, and adopted. You’ll translate business outcomes into a technical plan, run day-to-day execution across FDEs, Researchers, and Customer Engineers, and partner with customer teams to ensure delivery supports their goals. You will own delivery end-to-end: embedding with customers to map workflows and success criteria, ensuring components ship on time, and leading readiness and change management for adoption. You’ll track progress, manage dependencies, make sequencing decisions, and drive 0→1 prototypes through MVP and scale. You will also share field insights with Product and Research to guide roadmap and priorities. Success will be measured first and foremost by impact - deployments that deliver measurable value against customer goals, drive adoption, and become critical to their workflows. Additional measures of success include delivery reliability (milestones hit, low reopen/churn), operating leverage (patterns reused across deployments), judgment under pressure, and product impact (field signal that shifts roadmaps/architectures). This is a high-trust, high-autonomy role. Success requires technical project management expertise, extreme ownership of outcomes, and an ability to immerse in customer workflows and partner with customer teams to solve complex engineering problems at pace. This role is based