Strategic Pharmacy Accounts Leader

Wolters Kluwer; Helena (MT); On-site; USD 57,000 - 98,000; Full time

Benefits offered by this job

Commission

Job summary

Wolters Kluwer in the United States is seeking a Senior Account & Relationship Manager to lead pharmacy productivity accounts, drive adoption, and renewals. You will work across marketing, support, and sales to optimize ROI and ensure customer success.

Ideal candidates have 4+ years in customer-facing roles, strong communication, and experience with industry software. The role involves up to 5% travel and an office-based work setup with comprehensive benefits.

Qualifications

• High School diploma required or equivalent.
• BA/BS preferred.
• Minimum of 4 years' experience in a customer-facing position.

Responsibilities

• Proactively identify and prioritize pharmacy productivity accounts within a defined territory.
• Monitor adoption rates and help customers improve ROI on the application.
• Collaborate with marketing, support and training to communicate with the customer base.
• Develop a thorough understanding of Wolters Kluwer pharmacy productivity products and related services.
• Maintain up-to-date CRM information for assigned customers.
• Work with Sales to uncover new business opportunities within the territory.

Skills

Communication skills

Executive interaction

Time management

MS Office

CRM experience

Education

High School diploma

BA preferred

Tools

CRM software

Job description

Wolters Kluwer in the United States is seeking a Senior Account & Relationship Manager to lead pharmacy productivity accounts, drive adoption, and renewals. You will work across marketing, support, and sales to optimize ROI and ensure customer success.

Ideal candidates have 4+ years in customer-facing roles, strong communication, and experience with industry software. The role involves up to 5% travel and an office-based work setup with comprehensive benefits.