Strategic Pharmacy Accounts Leader

Wolters Kluwer; Cheyenne (WY); On-site; USD 57,000 - 98,000; Full time

Benefits offered by this job

Medical plan

401(k)

Paid parental leave

Job summary

Wolters Kluwer is seeking a Senior Account & Relationship Manager in the United States to manage a portfolio of pharmacy productivity customers. You will identify opportunities to expand the footprint, drive adoption, and support renewals while coordinating with product and marketing teams to maximize ROI.

The role requires strong communication with executive stakeholders, a track record in account management, and proficiency with CRM systems and MS Office. Occasional travel may be required.

Qualifications

• Excellent oral and written communication skills.
• Experience with industry based software applications.
• Experience working with senior executive level personnel.

Responsibilities

• Proactively identify and prioritize pharmacy productivity accounts within a defined territory.
• Monitor adoption rates and help customers improve ROI.
• Collaborate with Marketing, Support and Training to communicate with customers.
• Develop deep product knowledge and understanding of related services.
• Document best practices and share with customers via content and presentations.
• Serve as liaison between product management and customers, understand roadmap and address critical issues.

Skills

Communication

Industry software

Senior leadership exposure

Time management

Under pressure

MS Office

Education

High School diploma

BA/BS preferred

Tools

CRM systems

Job description

Wolters Kluwer is seeking a Senior Account & Relationship Manager in the United States to manage a portfolio of pharmacy productivity customers. You will identify opportunities to expand the footprint, drive adoption, and support renewals while coordinating with product and marketing teams to maximize ROI.

The role requires strong communication with executive stakeholders, a track record in account management, and proficiency with CRM systems and MS Office. Occasional travel may be required.