Patient Access & Scheduling Specialist

Bryan Health; Kearney (NE); On-site; USD 20,664,000 - 28,930,000; Full time

Job summary

Bryan Health in Kearney, Nebraska, is seeking a Front Desk/Registration Clerk to provide friendly check-in for patients and visitors. You will verify demographics, collect co-pays, and register patients in multiple databases, while maintaining lobby areas and coordinating with multiple departments.

The role requires strong communication, reliability, and the ability to handle busy environments with professionalism and courtesy to patients and families.

Qualifications

• High school education or equivalent.
• 1-2 years of medical experience and/or secretarial experience preferred.
• Knowledge of medical terminology; computerized office systems, and third party payer requirements preferred.

Responsibilities

• Communicates effectively and professionally with patients, visitors, physicians, and coworkers.
• Welcomes and directs patients, relatives, or other responsible individuals to obtain necessary information for account processing.
• Ensures business office duties are carried out according to facility policies and procedures.
• Maintains appearance of Front Lobby, waiting areas, and coffee bars.
• Check-in patients for all providers and ancillary services and direct them to the correct area after check-in.
• Verify patient demographics, collect co-pays, and register patients in databases.

Skills

Communication skills

Customer service

Interpersonal skills

Teamwork

Multitasking

Problem solving

Education

High school diploma or equivalent

Tools

Electronic medical records (EMR)

Job description

Bryan Health in Kearney, Nebraska, is seeking a Front Desk/Registration Clerk to provide friendly check-in for patients and visitors. You will verify demographics, collect co-pays, and register patients in multiple databases, while maintaining lobby areas and coordinating with multiple departments.

The role requires strong communication, reliability, and the ability to handle busy environments with professionalism and courtesy to patients and families.