Parts Department Lead - Operations, Inventory, & Service

Extension, Inc; Madison (WI); On-site; USD 42,000 - 66,000; Full time

Job summary

A commercial equipment company in Madison, Wisconsin is seeking an Assistant Parts Manager to oversee daily operations within the parts department. The role requires at least 5 years of experience in parts sales and strong knowledge of inventory management. The ideal candidate will provide leadership to the team while ensuring high levels of customer satisfaction and adherence to company policies and safety standards. An efficient, organized, and customer-focused mindset is essential for success in this role.

Qualifications

• Minimum of 5 years of experience in parts sales in medium or heavy-duty equipment.
• Strong knowledge of aftermarket sourcing and operational workflows.
• Attention to detail with excellent organizational skills.

Responsibilities

• Provide daily leadership and support to the parts department team.
• Manage daily department workflow for efficiency and accuracy.
• Ensure timely and accurate order fulfillment and customer service.

Skills

Parts inventory management

Customer service

Time management

Team leadership

Communication skills

Education

College degree or equivalent experience

Tools

Inventory management systems

Job description

A commercial equipment company in Madison, Wisconsin is seeking an Assistant Parts Manager to oversee daily operations within the parts department. The role requires at least 5 years of experience in parts sales and strong knowledge of inventory management. The ideal candidate will provide leadership to the team while ensuring high levels of customer satisfaction and adherence to company policies and safety standards. An efficient, organized, and customer-focused mindset is essential for success in this role.